Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The staff counsel office of Plymouth Rock Management Company of New Jersey located in Mount Laurel seeks a full time attorney with an insurance defense background to handle all aspects of personal injury litigation from initial referral to trial. The attorney would be responsible for handing predominately Central New Jersey territories but may get cases in any county in the State. The position would require the Attorney to analyze lawsuits, prepare pleadings, conduct depositions and attend arbitrations, conferences, motions, and trials. The candidate must be organized, a team player, and able to handle a high volume of files and out of office appearances. The candidate must be able to work in a paperless environment. Essential Functions and Responsibilities - Possesses at least five years relevant negligence trial experience. Specifically with experience covering bodily injury trials. - Possesses an ability to analyze complex lawsuits referred from Claims and prepare necessary answers and responsive pleadings. - Ability to communicate in writing and verbally with their clients to help them understand the lawsuit process and secure their cooperation in defending them - Conducts depositions and attend court conferences, arbitrations, motions and trials. - Participates as trial and/or appellate attorney in matters of significant exposure and complexity. - Possesses excellent knowledge of rules of evidence and civil procedure. - Possesses excellent knowledge of all aspects of Insurance Law, such as coverage questions, UM and UIM Coverage, No-Fault, etc. - Provides legal research and direction to Claims on cases of significant exposure and complexity. - Provides legal advice and direction to Claims on cases of significant exposure and complexity. - Possesses an aptitude to work independently in making decisions, in file handling and communicating those decisions to the proper parties. - Must be able to work in a paperless environment. - Possesses strong computer skills with working knowledge of MS Word and Outlook. Qualifications and Education - Fully licensed to practice law in New Jersey. - New York Bar Admission a plus but not required About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI     

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The staff counsel office of Plymouth Rock Management Company of New Jersey located in Parsippany seeks a full time attorney with an insurance defense background to handle all aspects of personal injury litigation from initial referral to trial. The attorney would be responsible for handing predominately Central New Jersey territories but may get cases in any county in the State. The position would require the Attorney to analyze lawsuits, prepare pleadings, conduct depositions and attend arbitrations, conferences, motions, and trials. The candidate must be organized, a team player, and able to handle a high volume of files and out of office appearances. The candidate must be able to work in a paperless environment. Essential Functions and Responsibilities - Possesses at least five years relevant negligence trial experience. Specifically with experience covering bodily injury trials. - Possesses an ability to analyze complex lawsuits referred from Claims and prepare necessary answers and responsive pleadings. - Ability to communicate in writing and verbally with their clients to help them understand the lawsuit process and secure their cooperation in defending them - Conducts depositions and attend court conferences, arbitrations, motions and trials. - Participates as trial and/or appellate attorney in matters of significant exposure and complexity. - Possesses excellent knowledge of rules of evidence and civil procedure. - Possesses excellent knowledge of all aspects of Insurance Law, such as coverage questions, UM and UIM Coverage, No-Fault, etc. - Provides legal research and direction to Claims on cases of significant exposure and complexity. - Provides legal advice and direction to Claims on cases of significant exposure and complexity. - Possesses an aptitude to work independently in making decisions, in file handling and communicating those decisions to the proper parties. - Must be able to work in a paperless environment. - Possesses strong computer skills with working knowledge of MS Word and Outlook. Qualifications and Education - Fully licensed to practice law in New Jersey. - New York Bar Admission a plus but not required About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI     

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The staff counsel office of Plymouth Rock Management Company of New Jersey located in Woodbridge seeks a full time attorney with an insurance defense background to handle all aspects of personal injury litigation from initial referral to trial. The attorney would be responsible for handing predominately Central New Jersey territories but may get cases in any county in the State. The position would require the Attorney to analyze lawsuits, prepare pleadings, conduct depositions and attend arbitrations, conferences, motions, and trials. The candidate must be organized, a team player, and able to handle a high volume of files and out of office appearances. The candidate must be able to work in a paperless environment. Essential Functions and Responsibilities - Possesses at least five years relevant negligence trial experience. Specifically with experience covering bodily injury trials. - Possesses an ability to analyze complex lawsuits referred from Claims and prepare necessary answers and responsive pleadings. - Ability to communicate in writing and verbally with their clients to help them understand the lawsuit process and secure their cooperation in defending them - Conducts depositions and attend court conferences, arbitrations, motions and trials. - Participates as trial and/or appellate attorney in matters of significant exposure and complexity. - Possesses excellent knowledge of rules of evidence and civil procedure. - Possesses excellent knowledge of all aspects of Insurance Law, such as coverage questions, UM and UIM Coverage, No-Fault, etc. - Provides legal research and direction to Claims on cases of significant exposure and complexity. - Provides legal advice and direction to Claims on cases of significant exposure and complexity. - Possesses an aptitude to work independently in making decisions, in file handling and communicating those decisions to the proper parties. - Must be able to work in a paperless environment. - Possesses strong computer skills with working knowledge of MS Word and Outlook. Qualifications and Education - Fully licensed to practice law in New Jersey. - New York Bar Admission a plus but not required About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI     

                                              Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, Etc..) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.       - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation.  Handle more complex claims to include coverage issues, UM/UIM, etc..  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties, and be proficient in the utilization of all claims systems, Excel, Word and social media search engines. - Have strong communication skills both verbal and written. Provide strong customer service. Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtables. - Capable of working independently without close supervision, high level of self-motivation, effectively manage workload while maintaining diary and focus on claims quality.  - Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.  Work well under pressure.  Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex/regular issues/claims. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 3 - 5 years’ experience handling liability and/or Personal Injury Protection claims.  - 1 year of experience handling bodily injury or casualty claims. - Some litigation experience and knowledge of the New Jersey court system is preferred. - Knowledge of PA, CT or NY claims handling would be beneficial. - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI

                                                Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, Etc..) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.       - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation.  Handle more complex claims to include coverage issues, UM/UIM, etc..  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties, and be proficient in the utilization of all claims systems, Excel, Word and social media search engines. - Have strong communication skills both verbal and written. Provide strong customer service. Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtables. - Capable of working independently without close supervision, high level of self-motivation, effectively manage workload while maintaining diary and focus on claims quality.  - Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.  Work well under pressure.  Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex/regular issues/claims. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 3 - 5 years’ experience handling liability and/or Personal Injury Protection claims.  - 1 year of experience handling bodily injury or casualty claims. - Some litigation experience and knowledge of the New Jersey court system is preferred. - Knowledge of PA, CT or NY claims handling would be beneficial. - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI

                                                Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury claims in a Personal Lines/Commercial environment for the Plymouth Rock Operation. Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented and unrepresented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, etc.) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.       - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Handle complex claims to include coverage issues, UM/UIM, TNC, Commercial, Umbrella etc.  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties and/or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Utilize all claims systems, Excel, Word and social media search engines. - Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtable discussions. - Effectively manage workload while maintaining diary and focus on claims quality.   - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture.  Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 5 - 10 years’ experience handling liability commercial, homeowners, UM/UIM, Excess/Umbrella. - In-depth knowledge of litigation, arbitration and trial process, handle out of state claims, and/or Personal Injury Protection claims.  - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.). Professional designation such as IIA, AEI, Senior Claim Law Associate (SCLA) or Chartered Property Casualty Underwriting (CPCU) or be actively working towards a designation, preferred.  - High level of self-motivation. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation. - Strong communication, organizational, customer service and time management skills. - Excellent problem solving skills. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI

  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   In this position, the Senior Underwriter will be responsible for interpreting insured and agency analytics, work collaboratively across the organization, executing and creating processes to identify and address Rate Evasion. Identify potential areas of risk and working internally with Claims, Sales, Product and Customer Care and directly with insured and agencies to resolve findings. Reviewing and evaluating Massachusetts, New York, Pennsylvania, and New Jersey Automobile and personal Umbrella new business applications, renewals and endorsements for completion, accuracy and compliance with underwriting guidelines. Within company policy and guidelines, make underwriting decisions using appropriate tools and use independent judgement in accordance to given authority.    The ideal candidate will also provide underwriting support and direction to agencies to improve growth and profit objectives. This will include conducting High Loss Ratio agency activities and execute agency audits. Emphasis is placed on customer service, agency underwriting, and building relationships in support of corporate goals. This role will be focused on local state results and responsibilities may extend to all six state that Plymouth Rock operates   To meet the needs of our organizations and the clients we serve, your role will also be asked to support Customer Care inquiries, Endorsement processing, quoting and any other activities that will support the organizations success. Essential Functions and Responsibilities - Become a knowledge resource and thought leader for state regulator requirements, the firm’s products and underwriting guidelines and philosophy. - Support the development of new employees and existing associates through coaching and training in accordance with department procedures. - Become subject matter experts and actively asses process improvement opportunities; follow and support the documentation and maintenance of department procedures. - Develop enhanced tracking and reporting capabilities while delivering timely and accurate progress reports and monthly business results as required. - Identify and execute repeatable Rate Pursuit analytical process to evaluate insured’s and our agency force. - Constantly and consistently evaluate methods that will enable the firm to maximize premium collection. - Be available and approachable and thoughtfully address escalated issues, complaints, questions and inquiries. - Conduct agency audits to ensure compliance with underwriting guidelines. - Leverage Marketing & Analytics/System generated reporting to identify, investigate and potentially audit high loss ratio agencies. - Execute multiple Rate Pursuit, New Business and Renewal projects. This may include home inspections, new business policies, umbrella renewal questionnaires, driver discovery, questionable risk referrals and garaging analysis. - Work closely with the Claims department to evaluate trends and take appropriate Underwriting action. Act as a resources and work collaboratively to improve Questionable Risk lifecycle results. - Special projects as assigned. In their absence, may be asked to execute Team Lead duties. - Travel in support of audits and agency visits may be required. - Experience in analyzing and interpreting qualitative and quantitative data/results. - Excellent organizational and communication skills. - Exceptional analytical, critical thinking and problem solving skills. - Strong knowledge of customer care techniques and processes. - Excellent written and oral communication skills. - Ability to multitask and work under pressure. - Project Leadership skills. - Sound knowledge of Microsoft Office with excellent EXCEL skills Qualifications and Education - The ideal candidate will possess 3 – 5 years of relevant experience and 2+ years of underwriting experience - Personal Lines Auto and Umbrella experience preferred. - P&C License preferred and required within the first year of employment About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI 

    Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations. Essential Functions and Responsibilities - Investigate and interpret policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim. - Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee. - Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information. - Analyze the investigation to determine proximate cause, negligence, and damages. - Evaluate and adjust reserves as necessary. - Prepare dispatch instructions for field personnel to inspect vehicles. - Negotiate and settle claims within his/her individual authority. - Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate. - Maintain an effective follow-up system on pending files. - Prioritize and handle multiple tasks simultaneously. - Adjust to fluctuating workload. - Advise insureds, claimants, brokers on the status of the claim. - Act as an intermediary between the Company, preferred vendors and customers. - Resolve all disputes that may arise. - Ensure that service, loss and expense control are maintained at all times. - Adhere to privacy guidelines, law and regulations pertaining to claims handling. - Investigate and initiate subrogation when applicable. - Handle and respond to arbitration and special civil part lawsuits pertaining to property damage. - Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations and extended hours. - Other duties as assigned. Qualifications and Education - Strong customer service, organizational, verbal, and written skills are required. - Basic personal computer skills including working knowledge of Microsoft Office Suite products. - Bachelor’s Degree from a four-year college or university required and/or 3-5 years of equivalent experience. - Recent college graduates are encouraged to apply! About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Field Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages. The party will be required to provide a high level of customer service while utilizing measures to control severities. Essential Functions and Responsibilities - Survey damages, prepare estimates and negotiate settlements on partial and total losses within their established authority level. - Issue drafts to the appropriate parties. - Document the claim file as necessary. - Complete re inspections and supplements in a timely manner and in accordance with all guidelines. - Comply with all production standards and estimating guidelines - Ensure that service, expense control and public relations are maintained at all times. - Complete reports on investigative assignments. - Participate in team meetings. - Participate in catastrophic claim handling when requested. This may include overnight travel for extended periods of time. - Adhere to privacy guidelines and State Compliance Regulations (NJ, PA, NY, CT). Qualifications and Education - Bachelor's degree preferred and a minimum of 3 years of auto claims appraisal experience. - Must have valid drivers license and favorable driving record. - Appraisal license preferred.  - Adverse conditions are encountered while inspecting vehicles. Incumbent must be able to work outside in inclement weather and drive long distances. - Comfortable completing inspections of damaged vehicles including but not limited to crawling under and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc. - Must be willing to participate in catastrophe claim handling when requested. This may include traveling to other locations, extended and weekend hours, and up to a three week stay away from home. - Must have a strong mechanical aptitude. - Body shop experience a plus but not required. - Must be organized and possess the ability to work independently with limited supervision. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Virtual Auto Estimator will complete estimates from photos or video submitted by customers and or body shops. They will use this information to process claim payments as necessary. Essential Functions and Responsibilities - Work in a Team Environment with our Virtual Estimating Team - Provide exceptional customer service ensuring that public relations are maintained at all times. - Efficiently write accurate estimates based on photos and videos meeting production guidelines. - Complete, review and reconcile supplemental repair estimates. - Review and negotiate estimates with customers and or repair facilities. - Document claim files with notes, evaluations and decision making process. - Process claim payments as necessary. - Evaluate vehicle condition for Total Loss Settlements. - Adhere to state regulatory compliance. Qualifications and Education - A bachelor’s degree from a four year college or university - Related claims experience or a thorough knowledge of automobile parts and repair techniques, terminology and vehicle construction. - Excellent communication (verbal and written) skills. - Strong customer service skills. - A valid driver’s license is required. - Obtaining Appraisal Licenses required for certain states.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! This position is responsible for the handling of Auto Property Total Loss Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. Strong customer service, organizational, math, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.   Essential Functions and Responsibilities - Negotiates and communicates all first and third-party total loss settlements per company and state guidelines. Multi Jurisdictions to include: NY, NJ, PA and CT (when licensed) - Understands the total loss evaluation methodology processes with the ability to effectively communicate these to vehicle owners. - Has a basic understanding of vehicle financing/leasing. - Reviews damage estimates to confirm vehicles are total losses. - Documents all settlements and actions in the claim file system.   - Works directly with salvage vendor to move first-party vehicles and obtains salvage bids on third-party vehicles. - Negotiates and settles claims within his/her individual authority. Submits claims for approval to supervisor when over his/her authority or for guidance, review, and/or referral when appropriate. - Escalates claims to the supervisor that are not moving in a positive direction. - Maintains an effective diary system on pending files. Prioritize and handle multiple tasks simultaneously. - Quickly adjusts to fluctuating workload. - Keeps insureds and claimants updated on the status of the claim and emerging issues. - Acts as an intermediary between the Company, preferred vendors, and customers. Resolves all disputes that may arise. - Ensures that service, loss and expense control are maintained at all times. - Adheres to privacy guidelines, laws, and regulations pertaining to claims handling. - Prepares payments to vehicle owners, banks, and lease companies. - Participate in catastrophic claim handling as requested/needed. - Obtain State Licenses as needed. - Other duties as assigned. Qualifications and Education - College degree or equivalent experience. - General knowledge of vehicle nomenclature. - Working knowledge of Microsoft Office Suite products. - Comfortable conducting searches on popular auto sales sites to validate availability and pricing if necessary. About the Company  The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   This position's primary responsibility is to service, counsel and retain existing personal automobile, homeowners, umbrella and flood insurance policyholders.   Essential Functions and Responsibilities - Develop and maintain complete product knowledge of all three lines of business (Auto, Homeowner and Umbrella) and for all states across all regions (NJ, PA, MA, CT and NH). - Accurately enter and update policy information into the various processing systems and handle phone inquiries regarding coverage and premiums. - Deliver first call resolution and a low customer effort. - Demonstrate high energy and motivation to follow up and take ownership. - Maintain flexibility and demonstrate the ability to work under pressure. - Meet and/or exceed the expectation of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge. - Quote and sell new personal lines products to prospective clients, up-sell and cross-sell existing clients via phone, internet and written request. - Conduct periodic renewal reviews with policyholders and provide recommendations to address potential insurance gaps. - Perform research and initiate changes/corrections to customer’s policies according to established procedures and sound business judgment. - Identify and resolve potential underwriting issues in new and existing business. - Develop and foster Agent/Company Relationships. - Update marketing and various management tracking reports as assigned. - Engage in proactive team efforts to achieve departmental and company goals. - Demonstrate willingness and ability to learn new functions within the Customer Solutions Center. - Assist other departments when the need arises. - Perform other duties as assigned. Qualifications and Education - Above average interpersonal, listening, communication, and organizational skills. - Good analytical and decision making skills. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. - Intermediate MS Office skills required. Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. - Ability to handle multiple tasks simultaneously. - Must have excellent interpersonal skills and possess the ability to work independently and in a team environment. - Must achieve and maintain published call and transaction quality processing standards. - Must be able to handle a high volume of in-bound and out-bound calls within time standards while maintaining a professional demeanor. - Excellent written and telephone skills required; clear enunciation and oral communication skills required. - Strong attention to detail required. - The ability to work full-time flexible or changing schedules is a critical aspect of this department. - Hours of operation are 8:00 am-7:00 pm Monday-Friday. - Superior attendance record required. - Spanish-language fluency a plus. - Sales-related experience a plus. - Bachelor's degree (B. A.) from a four-year college or university; or two to three years related - Personal Lines experience and/or training; or equivalent combination of education and experience. - NJ Property and Casualty license About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI 

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! Our Customer Care Representatives work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Representatives handle a large volume of inbound calls from our customers, agents, and third parties. The representative will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions. Essential Functions and Responsibilities - Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts. - Deliver first call resolution and make it easy for the customer. - Develop and maintain complete product knowledge of all three lines (Auto, Homeowner and Umbrella). - Accurately enter and update policy information into the various processing systems and handle phone inquiries. - Develop and foster Agent/Company Relationships. - Perform research and initiate changes/corrections to customer’s policies according to established procedures and sound business judgment. - Meet and/or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge. - The ability to work a flexible schedule is a critical aspect of this position.  Hours for this position are shifts between: 8:00am–7:00pm Monday – Friday and 10:00am–3:00pm every third Saturday. Qualifications and Education - Above average interpersonal, listening, communication and organizational skills. - Good analytical and decision making skills. - Excellent computer/data entry and general math skills. - High energy and motivation to follow up and take ownership. - Flexibility and ability to work under pressure. - Willingness and ability to learn new functions within the Customer Solutions Center. - The ability to communicate in Spanish is a plus! - College degree and/or NJ Property & Casualty license are a plus. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI 

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   Our customer care representatives work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Representatives handle a large volume of inbound calls from our customers, agents, and third parties. The representative will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions with our customers and agents.    Essential Functions and Responsibilities - Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts. - Deliver first call resolution and a low customer effort. - Develop and maintain complete product knowledge of all lines (Auto and Umbrella). - Accurately enter and update policy information into the various processing systems and handle phone inquiries. - Develop and foster Agent/Company Relationships. - Perform research and initiate changes/corrections to customer’s policies according to established procedures and sound business judgment. - High energy and motivation to follow up and take ownership. - Flexibility and ability to work under pressure. - Meet and/or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge. - Willingness and ability to learn new functions within the Customer Solutions Center. Qualifications and Education - The ability to work flexible or changing schedules is a critical aspect of this department. Hours for this position are shifts between 8:00 am- 5:00pm Monday-Friday. - Above average interpersonal, listening, communication and organizational skills. - Good analytical and decision-making skills. - Excellent computer/data entry and general math skills. - The ability to communicate in Spanish is a plus! - College degree and/or PC license are a plus. About the Company  The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI 

  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! Individual is responsible for the accurate detection and in-depth investigation of potentially fraudulent claims and underwriting submissions. Position requires a minimum of five years’ experience in investigating or handling medical claims and has performed medical clinic inspections or has a working knowledge of such investigations. Candidate should have working knowledge and understanding of anti-fraud laws, insurance regulations including compliance rules. Individual should have experience assigning and managing strategic partners on specific investigation and able to complete investigations from a desk environment. Utilizes data analytics to detect fraud patterns and trends plus ability to perform database searches to gather relative information. Individual will conduct in-person interviews, recorded statements and EUO’s. Completion of neighborhood canvases when appropriate.  Prepares and presents reports of impartial results to management for decision-making. Performs field work and coordinates efforts with industry fraud units, claim personnel, counsel, law enforcement agencies, and other relevant to the investigation. May provide evidence and testimony in cases where law enforcement agencies pursue prosecution. Ability to assign field task to vendors when needed for assignments outside of geographic territory. May conduct fraud awareness training and or investigative research. The individual will work from home and office and be provided a company issued computer, cell phone and vehicle. Territory will include, but not limited to Northern New Jersey Counties (Essex, Hudson, Bergen, Union, Middlesex and Passaic). Territory will also include down State New York. Essential Functions and Responsibilities - Prioritize and handle multiple tasks simultaneously. Adjust to fluctuating workload. - Excellent file analysis / decision making when reviewing file documentation. - Maintain diary to meet requirements for status reports on all investigations. - Successfully completes investigation addressing all referral issues and provide recommendation for claim handling based on investigative results. - Basic understanding of Homeowner claim investigations. - Ability to network with law enforcement and other Investigators within the SIU community. - Being able to adapt technology enhancements to be used in the field to maximize - Cover large geographic territory. - Understanding of underwriting and premium fraud investigations. Qualifications and Education - A Bachelor’s Degree and 2 years of SIU experience. - A valid New Jersey driver’s license. - Strong computer skills including Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). - Strong verbal and written communication skills. - Working knowledge of home and auto policies. - Applicant must live in one of the following counties: Essex, Hudson, Bergen, Union, Middlesex or Passaic. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI 

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   Plymouth Rock Assurance Company is seeking a creative and technically savvy digital marketing professional to drive audience engagement and customer growth for its Teachers’ Insurance Plan of NJ and Rider (motorcycle) Insurance brands. As Social Media Marketing Specialist you will work collaboratively within our marketing team to reach educators and motorcycle riders through the creation and deployment of social media and website content that ranges from the informative to the entertaining. These niche audiences will provide you with opportunities to connect specifically with the experiences and lifestyles of these truly unique communities. As a member of the Teachers’ and Rider marketing team, you will also be invited to dig into the digital marketing data and assess the ever-evolving social media platforms to recommend and experiment with new tactics and strategies. As you get to know these audiences, you will also be tasked with identifying or designing events, online contests and promotions that work to engage our target audiences.    Essential Functions and Responsibilities - Editorial - Creating and maintaining a social media content calendar - Design - Creating all Teachers’ and Rider organic social media content, including copy, still and video imagery, and animated graphics - Publishing – Utilizing a cross-platform scheduling dashboard to schedule posts on all applicable social channels; posting website content using WordPress - Reporting – Track, measure and create reports to assist the team with understanding the performance of content with regard to all content KPIs. - Events and promotions - Assist in the sourcing and coordination of events, promotions, and online contests - Research – Stay on top of market and platform trends and brief the team on potential new marketing tactics and strategies - SEO – Perform basic website content optimization for social media linked content, including tagging and metadata, and keep tabs on core site performance metrics - Reputation Management – Monitor comments and reviews and respond to consumer inquiries on all social platforms and in Google reviews Qualifications and Education - Bachelor’s Degree in Marketing, Communications, Graphic Design, or equivalent - Working knowledge of MS Office, especially Excel and PowerPoint - Expertise with scheduling, posting, boosting and creating content for all major social media platforms (such as Facebook. Instagram, TikTok, LinkedIn, Pinterest, Twitter, YouTube,) - 1-3 years experience in digital media content creation skills using software such as Canva, LightRoom, or Photoshop  - Photo, graphics and video editing, sourcing stock imagery - Interpersonal Communication skills, Creative thinking, and Attention to detail - Writing social media copy About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Business Development Representative is accountable for the daily management and business relationship between the Company and a specific group of independent agents. The area of coverage is Central New Jersey with a primary focus on the following counties: Burlington, Mercer, Middlesex, Monmouth, and Somerset. Responsibilities include appointing new independent agencies, establishing and managing agent’s annual business plans against the Company’s strategic business goals, implementing and monitoring various sales programs, and training all levels within the agency regarding specific rating and service functions. The Business Development serves as the liaison between all the functional departments within the Company and our agents, thereby maintaining the relationship between Company and Agent. Essential Functions and Responsibilities - Accountable for developing production goals and commitments for each agent based on their individual action plan. - Accountable to document, manage and monitor production results against budgeted production goals both individually by agent and for the marketing territory, communicate results to agents, and modify agent behavior to achieve production goals. - Develop, implement and monitor sales programs and campaigns within each agency. - Review the profile of each agent’s book of business against the Company’s overall book to develop individual action plans for improvement. Establish and manage a defined follow up plan to monitor results. - Prepare territory reviews. - Implement target market information to agents both with respect to preferred acquisition sources and risk characteristics. - Identify and communicate service problems to the appropriate internal staff, address and resolve the issue, and communicate the resolution to the agent. Visit 3-4 Agents daily in person or virtually to provide all the servicing needs for each assigned agent. - Develop and maintain a thorough and in-depth knowledge of all company products, guidelines, and procedures in order to provide training for rollover, new business submissions, and company philosophy. - Maintain an understanding of the regulatory issues regarding New Jersey auto & home insurance. - Gather current competitive and marketing information on our competitors, communicate changes to the internal staff, and analyze and interpret these changes and their possible impact to the Company. - Prospect new agents based on our current appointment goals. Analyze and prepare the profiles of agents interested in appointments. Communicate decisions back to the prospect. - Perform other duties as assigned. Qualifications and Education - Bachelor's degree (B. A.) from a four-year college or university and/or a minimum of 5 years of overall Insurance experience required. - Strong Personal Lines product knowledge preferred - CIC or CPCU designations a plus - Proven sales skills. Must have the ability to close or complete the sale. - Strong communication skills both orally and written. Ability to perform presentations in a large group or work one-on-one at all levels. - Strong interpersonal skills. Ability to manage change and conflict. - Ability to work independently, away from the office. Must be focused and self-motivated. - Ability to interpret, assimilate, and translate data. - Strong organizational skills. Attention to detail. About the Company  The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI 

  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Claims Analyst’s mission will be to provide support to the Claims Department’s Operations and Management Teams by implementing and supporting robust business reports, applications and solutions. The successful candidate will participate in a broad range of data management and analytical activities designed to help Plymouth Rock maintain and extend its competitive edge with respect to loss management, claims customer service, expense control, and employee engagement. Essential Functions and Responsibilities - Work closely with Claims Department management and other business functions producing both recurring (production) and ad hoc analyses - Take the lead in assembling and structuring data for analysis and introducing automation techniques where appropriate. - Producing reports using SQL Server, SSIS, MS Access, MS Excel and Tableau - Translate business needs into technical requirements - Reading, transforming and analyzing data - Data and Report Validation - Maintaining datasets according to best practices - Participate in project work with IT Department to implement Claim technology initiatives - Provide other Claims Department technical and analytical support as needed Qualifications and Education - A bachelor's degree from four-year College or university preferable in a technical or analytical discipline (computer engineering/computer science, statistics or mathematics) - Minimum 1-2 years of experience in SQL programming including writing complex queries, stored procedures and functions. (DB2 a plus) - 1-2 years of experience with SSIS package development a plus. - 1-2 years of experience in Microsoft Excel, Access and Visual Basic a plus. - Business Intelligence design and development a plus (preferably using Tableau) - Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. - Analytical and problem-solving abilities, with keen attention to detail. - Strong written and oral communication skills. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

  The primary function of the Certified Coder is to serve as the resource for medical coding reviews within the Medical Claims Operation.  Provide in-depth research on new or unusual procedures, and make recommendations as appropriate.  Provide support to the Medical Claims and Legal Departments.    Essential Functions and Responsibilities - Review medical documentation to verify correct CPT code usage by provider/facility - Remain current regarding PIP NJ Fee Schedule, Medicare, and coding literature - Research for documentation to support payment reimbursement - Create letters of explanation when coding updates have been performed - Prepare support for Counsel and Litigation department to use for defending arbitration; attend hearings as necessary - Serve as a resource within the Department related to billing and coding issues - Other duties as assigned Qualifications and Education - Certified Medical Coder (CPC, CCA, CCS) with high degree of competence in this area with 3-5 years of experience - Hospital and Surgical Coding experience preferred but not necessary - High School Diploma or GED equivalent; College degree preferred - Knowledge of CPT coding guidelines, medical terminology, anatomy and physiology - Knowledge of CMS/Medicare, NCCI, AMA - NJ PIP and/or Workers Compensation experience preferred but not necessary - Knowledge of legal, regulatory, and policy compliance issues related to medical coding and documentation - Analytical and problem-solving capability - Demonstrate effective verbal and written communication skills - Proficient with the use of Microsoft Office products (Word, Excel, Outlook)  - Strong internet research skills - Ability to establish and maintain positive and effective work relationships with coworkers, medical providers, and customers - Ability to participate in a teamwork approach to accomplish tasks   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   The Email Marketing Strategist for Plymouth Rock’s Direct division will play pivotal role in growing our brand awareness and increasing quoting traffic through the use of cold email campaigns sent to purchased and acquired lists. Ideal candidates for this position are expected to be innovative collaborators and speak email. You will be tasked with leading effective email marketing strategies, analyzing results, implementing new tactics, and ensuring maximum return on investment. Essential Functions and Responsibilities - Lead the prospecting email strategy for Plymouth Rock’s Direct division and employ tactics that return the greatest engagement.   - Acquire, clean, segment, and manage various email listings for our planned campaigns. - Create, monitor, and enhance email prospecting journeys to improve engagement across various segments - Monitor and report on relevant KPI’s including Bounce Rate, Delivery Rate, Open Rate, Click Through Rate - Collaborate with our Digital Strategy Team to ensure the desired strategy and tactics are implemented accurately. - Track, analyze and report regularly on email campaign results and email KPI’s  - Use research, insights and A/B testing to constantly optimize campaigns.  Qualifications and Education - Degree in marketing, advertising, communication science, or equivalent - 3+ years of email marketing experience, preferably in the cold email/prospecting space - 1 to 3 years of experience using HTML/CSS to create dynamic emails for direct to consumer email campaigns - Proven success implementing and managing cold email campaigns across various email service providers - Strong project management skills and the ability to multi-task effectively - You must have excellent written communication skills, exceptional proofreading and editing skills. - Experience with Salesforce Marketing Cloud is strongly preferred About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI