Understanding. Engaging. Energetic.   At Plymouth Rock Assurance, our Claims team represents these traits, serving as the first point of contact for our policyholders who have experienced an automobile incident.   As a Claims Representative,...

Claims Representative, Personal Auto Property Damage - Complex Unit   We are...

The Claims Representative is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. This individual will work within our “Complex PD Claim Unit”.  They will need to provide a high level of customer service while exercising patience throughout the process. The environment is fast paced with heavy phone work. Strong customer service, organizational, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.  Comparative negligence claim handling experience is a must. The position is available in Parsippany or Uniondale.

The Total Loss Unit within our Claims Organization is responsible for identifying, negotiating and settling total losses with both insureds and claimants.  The Total Loss Claim Representative processes payments and is responsible for the documentation of assigned claims as well as coordinate disposition of the total loss salvage vehicle.  He/she is responsible for controlling total loss expenses and salvage recoveries on all total losses assigned.   Perks:  -

Join Plymouth Rock Assurance, a dynamic leader in the insurance industry, as an Adverse Subrogation Claims Representative. We're seeking a seasoned professional to independently investigate, pursue, and recover monies from parties responsible for losses sustained by our insureds.   As part of our team, you'll play a pivotal role in facilitating prompt collection and maximizing recovery. Your responsibilities...

As a Customer Service Representative, you will work in a dynamic environment where professionalism and commitment to a team environment is highly valued. Representatives manage inbound calls from our customers, agents, and third parties. The representative will also process policy change requests and work independently on project assignments, so attention to detail is essential. Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions. Here is what you will do -

The Auto Damage Appraiser/Crashbuster is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages in the Revere, MA area. The Auto Damage Appraiser will be required to provide a high level of customer service while utilizing measures to control severities. Essential Functions and Responsibilities: -

The Claims Representative is responsible for the handling of Auto Property Claims. This individual will work within our “Complex PD Claim Unit”. They will need to provide a high level of customer service while exercising patience throughout the process. The environment is fast paced with heavy phone work. Strong customer service, organizational, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.  Comparative negligence claim handling experience is a must. The position is available in Uniondale NY.

Who are we?   Plymouth Rock is a leading auto and home insurance carrier servicing customers across 6 northeast states. The Plymouth Rock Home team is a start-up within a well-established insurance company and has grown 6x the size over the last 2 years. Our headquarters is in the heart of Boston, across the street from the iconic South Station.   What are the expectations of this...