Plymouth Rock Assurance

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Job Locations US-MA-Boston
The Plymouth Rock Home team is a start-up within a well-established insurance company. Our @home product is easy to buy and full of the features our independent agents want to sell and people need to protect the things they value most. Our product is available in six states and is growing 3x the industry.   The Boston-based Home Product team is seeking a self-motivated and creative actuarial analyst with a strong desire to leverage their actuarial knowledge to help solve practical business problems.   You will… - Perform business analyses to identify, test, and inform critical business decisions - Provide actuarial support for state filings for rate and other new initiatives - Communicate effectively with external regulators in writing and verbally, to support business outcomes - Serve as a regulatory expert, providing a thorough understanding of our products and endorsements - Monitor the competitive, legislative, and regulatory environment for homeowners insurance, proactively identifying emerging threats to our objectives and implementing solutions - Collaborate with IT, Claims, and Actuarial to get work done and collect helpful feedback that can be used to improve product retention and profitability You know… - How insurance pricing works and how to get things approved by state regulators - How to leverage predictive models and other quantitative concepts to improve pricing sophistication - How to utilize quantitative approaches to generate sound business analyses - How to gain alignment on your ideas through effective storytelling - How to balance multiple projects at once, with a focus on accuracy and efficiency - Solid understanding of casualty actuarial techniques, standards, and assumptions  You have… - 2+ years of actuarial experience, preferably in a ratemaking or product management role - Experience developing and implementing new, creative and effective solutions to highly complex business issues - Proficiency in Excel and data querying skills - Ability to communicate effectively to both technical and non-technical audiences - ACAS or near-ACAS with recent success at passing exams and desire to achieve ACAS - Bachelors or higher-level degree preferred This is a ranged posting, the analyst level will be determined based on your background and experience. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Actuary
ID
2022-3409
Job Locations US-MA-Boston
The Senior Product Analyst will lead the development of the company’s product features, pricing and competitive position. In this role you will create and develop favorable business outcomes through the analysis of complex issues and provide recommendations for the implementation of new rating plans, underwriting rules, process improvements, and other initiatives. This role serves as a liaison between the Product department and all of the other departments that interface with the group.    Role and Responsibilities: - Be a key member of the team that is accountable for the P&L for assigned state. Responsible for driving the business to achieve budgeted growth and profitability business results. - Understands predictive modeling and other quantitative concepts and serves as a resource to other Product Analysts in interpreting these concepts for business application. - Seeks out new ideas and approaches to business issues and develops his/her hypotheses independently. - Effectively manages projects of high complexity using available tools and data systems to identify, test and solve strategic business issues within the company data/reports, troubleshoots when there are inconsistencies and presents findings to upper management. - Interfaces with other departments to strategically address their needs as they relate to the product. Reviews documentation, interprets rules, and coordinates activities with marketing, customer service, underwriting, finance, and information technology. - Serves as a regulatory expert, providing a thorough understanding of our rules and endorsements. Monitors the competitive, legislative, and regulatory environments in assigned states to identify emerging threats to our objectives and recommend plans for responding.  Required Skills: - Ability to utilize quantitative approaches to generate sound business analyses with detail orientation. Identify results out of the norm, draw conclusions and articulate findings. - Skilled in linking multiple data sources to organize data into a logical format for analysis. - Confidence in taking ownership of challenging business issues, making decisions with limited or incomplete data and seeing issues through to resolution. - Experience developing and implementing new, creative and effective solutions to highly complex business issues. - Understanding of and experience within the insurance industry is required. - Experience managing relationships with upper management and with technical developers. - Excellent project management and problem-solving skills. - Ability to communicate effectively to both technical and non-technical audiences. - MS-SQL (or related software) skill preferred. - 3 or more years in personal lines product management, actuarial, or other analytical role. - 3 or more years of experience with relational database tools and concepts. - Masters or higher level degree preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Product Management
ID
2022-3408
Job Locations US-MA-Boston
In this role you will be handling the field adjustment and management of homeowners property claims in Massachusetts.   Responsibilities: • Coverage/policy analysis, damage assessment and settlement of 1st party property claims. • Provide technical guidance, direction and 1st in class customer service experience in the handling of homeowner property cases. • Ensure timely and appropriate claim reserves in accordance to our best practices standards. • Ensure regulatory compliance and usage of claims best practices, while meeting targets for service, loss mitigation, productivity and expense management. • Ensure prompt determination of coverage, and payment of claims in accordance with quality standards.    Qualifications: • A minimum of 5-8 years of homeowners adjusting experience. • Comprehensive understanding of Connecticut and New York claim handling compliance regulations. • Comprehensive understanding of property homeowner policy and claims process. • Mastery of Xactimate 28. • Familiarity with water mitigation auditing programs preferred. • Must have strong interpersonal skills, with the ability to effectively communicate with policyholders, outside vendors and ensure that results are meeting our standards and objectives. • Must possess excellent writing skills. • The ideal candidate will be a self-starter, with the ability to work independently. • Ability to obtain licensure in other states if requested.   Education: • Bachelor’s degree from an accredited four year college or university or relative work experience is required.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI
Category
Claims
ID
2022-3405
Job Locations US-MA-Boston
Senior Security Engineer – DevSecOps   Plymouth Rock is searching for a Senior Security Engineer - DevSecOps who will serve as the expert in matters pertaining to application security and cloud security. This individual will collaborate with application development and infrastructure teams to protect against threats to web applications and cloud infrastructure. This role will help ensure secure design, development and deployment of technologies according to leading practices and compliance requirements. This individual will analyze business impact and exposure, based on emerging security threats, vulnerabilities and risks.   Essential Functions and Responsibilities: - Contributes to the development and maintenance of the information security strategy - Provides guidance and sets standards for secure application development and cloud configurations - Collaborates with application development and infrastructure teams to protect web applications and our cloud environment (Via WAF management, and secure cloud configurations (AWS, Azure) - Work with engineers to overhaul and develop a security framework for all development and AWS cloud operations - Researches, designs and advocates new technologies, architectures and security products - Monitors, communicates and troubleshoots security risks/problems - Perform other job-related duties as assigned   Qualifications and Education: - Experience with Public Cloud Platforms - Architecture and Deployment (AWS, Azure) configuration and administration of security features & services. - Experience with implementing WAFs, Botnet protection and OWASP top 10 best practices - Familiarity with microservice architectures and cloud-native technologies - Ability to meaningfully participate in code reviews and provide security guidance to software development teams. - Familiarity with Continuous Integration and Continuous Delivery pipelines (CI/CD) - Knowledge of application development, cloud and network security methodologies - Strong experience in Application Development, DevOps, Agile Methodology - Familiarity with product lines such as Veracode, Jenkins, Chef, Puppet - Excellent written and verbal skills with public speaking ability - Solid report writing skills using Microsoft Word, PowerPoint and Excel - Must be willing to work nights or weekends, if necessary - Bachelor’s degree or equivalent work experience - A minimum of 5-7 years of experience in a corporate environment   About the Company:   The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-DNI
Category
IT
ID
2022-3399
Job Locations US-MA-Boston
Our Underwriting & Product Management team is seeking several Actuarial Interns to work on a broad range of actuarial projects related to insurance. These projects include loss estimation, rate setting, and reserving. Qualified candidates may also work on other actuarial projects including competitor analysis and reinsurance.   Ideal candidates will have the desire to work in a cooperative and team-oriented environment. They must be self-motivating and have a strong work ethic. Additionally, candidates will have a solid foundation of analytical and statistical skills gained from related coursework and practical work experience.   Responsibilities: - Calculating rate level need across various lines and states - Identifying, researching, and implementing the best practices in rate indication calculation - Estimating ultimate losses across various lines and states - Using database query tools to access, summarize, and evaluate data - Communicating results of analyses and explaining technical details to management  Requirements: - Strong written and oral communication skills - Successful completion of at least one CAS/SOA exam required for second year students - Excellent quantitative skills (Excel, SAS, VBA, SQL) - A high level of intellectual curiosity and creative problem solving skills - The ability to anticipate and pro-actively address issues that may arise About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Product Management
ID
2022-3396
Job Locations US-MA-Boston
Essential Functions and Responsibilities Our Product Management team is seeking several Interns to work on projects that support the development of the company’s product features, pricing and competitive position.  He/she will work on the team that operationalizes new rating plans, underwriting guidelines, process improvements, and other initiatives to support profitable growth and improve competitive position.    Responsibilities: ·Establishes familiarity with P&C insurance industry operational procedures and underwriting performance indicators, benchmarks PRAC performance and suggests and executes on plans for improvements. ·Reviews rating details of concrete policies as part of user acceptance testing and customer solutions troubleshooting projects. ·Assists with the preparation and filing of manuals and exhibits. ·Gathers data for competitive intelligence reports. · Participates in cross function operation project team representing Product.   Qualifications: · Currently enrolled in a BA/MS program in a STEM field. · Strong problem solving skills.            · Excellent verbal and written communication skills. · High level of intellectual curiosity. · Some knowledge of data analytics tools – SQL, R, Python, and Excel. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-SM1
Category
Product Management
ID
2022-3395
Job Locations US-MA-Boston
The Plymouth Rock Home team is a start-up within a well-established insurance company. Our @home product is easy to buy and full of the features our independent agents want to sell and people need to protect the things they value most.   Our @home product is available in six states in the Northeast and is growing 3x our industry. The Underwriting Strategy and Product Innovation team focuses on: - Designing Underwriting strategy and solutions, - Working closely with Underwriting Operations to implement that strategy efficiently and effectively, - Developing new optional coverages and maintaining existing coverages for all Homeowners lines of business, and - Owning the P&L for the renter and condo lines of business. We are a fun-loving group of entrepreneurs laser-focused on building an innovative, profitable and fast-growing Homeowners business.   You will… - Own the development and implementation of projects such as new optional coverages, refreshing our condo pricing model, and partnering with our Data Science team to improve underwriting models - Execute on projects of high complexity using data to identify, test and solve strategic business issues within the book of business - Constructively challenge current processes and proposed solutions to obtain the best outcome - Collaborate with Underwriting, Service, Distribution, IT, Claims, and Actuarial to get work done and collect helpful feedback that can be used to improve product retention and profitability - Serve as a regulatory expert, providing a thorough understanding of our products and endorsements - Monitor the competitive, legislative, and regulatory environment for homeowners insurance, proactively identifying emerging threats to our objectives and implementing solutions - Lead and develop a team of highly engaged product analysts - Serve as a mentor to other team members on aspects of project work, insurance and general business knowledge You know… - How insurance pricing works and how to get things approved by state regulators - How to utilize quantitative approaches to generate sound business analyses with strong attention to detail - How to leverage predictive modeling and other quantitative concepts and how to interpret these concepts for business application - How to link multiple data sources to organize data into a logical format for analysis - How to take ownership of challenging business issues, making decisions with limited or incomplete data and see issues through to resolution You have… - 5+ years of insurance product design and ratemaking experience - Programming query experience (SQL preferred) - Excellent project management and problem-solving skills - Experience developing, prioritizing, and implementing a game changing product backlog - Experience managing relationships with upper management and with technical developers - Ability to communicate effectively to both technical and non-technical audiences - Bachelors or higher level degree preferred About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Product Management
ID
2022-3385
Job Locations US-MA-Boston
Our Digital Strategy Team is looking to add a Salesforce Marketing Cloud Email Specialist to our Boston, MA or Woodbridge, NJ team that will be responsible for the development, management, and optimization of customer and agent email campaigns. This role will collaborate with various Plymouth Rock team members to translate business goals and requirements into successful marketing campaigns using Salesforce Marketing Cloud.   Essential Functions and Responsibilities: - Manage the email development process from concept through implementation. This includes gathering requirements, understanding business goals, development, end-to-end testing, deployment, post-launch analysis, and optimization. - Leverage HTML and CSS to transform text-based content and images into responsive, personalized, and dynamic email communications that are visually appealing and enhance usability and engagement. - Conduct ongoing post-campaign analysis of email performance KPIs and provide recommendations for ongoing optimizations - Develop and execute A/B tests, strategies, and segmentations based on behavior insights to increase email performance metrics. - Identify Salesforce Marketing Cloud optimization opportunities and ongoing process improvements. - Collaborate with technology partners to troubleshoot any Salesforce Marketing Cloud functionality issues to identify and solve for root cause. - Ensure all communications follow brand and legal guidelines and general industry best practices while maintaining CAN-SPAM compliance.   Qualifications and Education: - Bachelor’s Degree in Marketing, Communications, or related field. - 3+ years’ experience using Salesforce Marketing Cloud for email campaigns. - 3+ years’ experience with responsive HTML and CSS email development. - Hands-on experience writing AMPscript code in email design. - Experience using Litmus to validate email content and responsiveness across various ESP’s. - Thorough understanding of email principles (design, building, and segmentation) and email best practices (deliverability, A/B testing, dynamic content, etc.). - Familiarity with analyzing data to derive insights to develop more effective content and improve engagement. - Strong interest in the latest technology, industry trends and best practices for digital marketing. - Ability to work autonomously and have impeccable attention to detail. - Must be highly motivated with forward thinking mentality. - Qualifications that are a Plus - Salesforce Marketing Cloud Email Specialist Certification. - Experience managing Data Extensions and using Automation Studio and/or Journey Builder to initiate emails. - SMS and Push Notification experience using Salesforce Marketing Cloud. - Experience using Google Analytics and/or Heap to monitor campaign effectiveness. - Basic knowledge of SQL.   About The Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in headquartered across from South Station in Downtown Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Data, Applications & Analytics
ID
2022-3380
Job Locations US-MA-Boston
Essential Functions and Responsibilities This position will be critical in advancing our mission to drive profit-focused technical excellence and innovation within the Plymouth Rock Group of Companies.   The position will be responsible for research and development of new predictive models and new analytical techniques around insurance pure premiums, customer life time value, customer buying behaviors and other related topics utilizing internal and external data.  This work will be used in setting pricing, underwriting and product strategies for the Plymouth Rock group of Companies.  The analysis and modeling will be tested via implementation both broadly and on a pilot basis to allow us to learn and refine our approaches in rapid succession.   Data Analysis: The Data Science Intern will work with internal and external data to understand key drivers of expected insurance losses and lifetime customer value.  This will require that the Intern acquires an understanding of various internal and external data sources, is able to illicit hypothesis from internal personnel regarding key variables and test those hypotheses using available data.   Modeling: The Data Science Intern will help develop and enhance models used in a variety of contexts within the product management structure of Plymouth Rock.  The Intern will be responsible for advancing the modeling capabilities within Plymouth Rock and transferring those advancements to other product management personnel.   Implementation: The Data Science Intern will work with the product community to facilitate the application of models developed considering the regulatory and competitive contexts within which we operate.  This will include ensuring that models are well understood, the implications are appropriately assessed, implementation plans are defined, validation of results are undertaken and adjustments are made rapidly.    Qualifications: - Graduate Student from a doctoral program in the areas of economics, statistics or a related field (background in Bayesian statistics preferred). - Practical experience in Econometrics and Statistics, preferably in a business context. - Strong written and oral communication skills and an ability to communicate technical concepts to both technical and non-technical audiences. - High standards for the work products delivered. - Creative thinker with the ability to synthesize information from various sources and apply that information to concrete business problems. - Flexibility and resiliency characteristic of a professional. - Knowledge of, and experience with, the technical aspects of insurance is a plus. - Proficiency with modeling software (SAS preferred)  About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-SM1
Category
Product Management
ID
2022-3356
Job Locations US-MA-Boston
Software Development Manager   Plymouth Rock Assurance is looking to hire an innovative Software Development Manager to lead a team of Engineers with the goal of designing, supporting and implementing strategically differentiated software applications within the insurance industry. In addition, this person must be adept at workflow analysis, interpersonal relations, and have the ability to mentor others while promoting a spirit of partnership and collegiality across administrative and functional areas of the company.   Essential Functions and Responsibilities:   Perform highly complex tasks associated with the following areas: - Develop, manage, mentor and prepare the software development team as well as supervise resource allocation to accomplish technical and business goals quickly and efficiently. - Provide strong technical leadership and lead a team of dynamic software developers to build and maintain applications. - Contribute to technical architecture decisions and lead efforts to build and maintain highly scalable software platforms. - Assist direct reports with career growth and personal development. - Assemble project plans, monitor the work of the development team, perform quality review and escalate functional, quality and timeline issues as needed. - Supervision of software implementations and providing technical direction to the team. - Track key project milestones and adjust project plans when necessary to meet business objectives. - Take project ownership to ensure applications meet quality and performance standards. - Work with Business Analysts to understand requirements and translate to design. - Oversee source code and unit test case development. - Functional/system integration testing support. - Architect and design guide reviews and contribute to technical alternatives. - Impact analysis, component design and system/application architecture. - Develop guidelines, standards and support production as needed to meet development schedules. - Seek out opportunities to continuously improve quality and development processes. - Recruit top talent to grow the team capacity. - Provide estimates and initial assessment for proposed development tasks. - Plan releases, schedule development and balance resources with task assignments. Qualifications and Education: - Bachelor's or Master's degree (preferred) in Computer Science or related field. - 10+ years of professional experience in software development. - 3-5+ years of experience in the following areas: - Managing a team of Software Developers including responsibility for performance reviews and supporting career growth. - Application design, development and support. - Experience with AWS services. - AWS Certifications preferred (developer, services component, architect, etc.) - JIRA experience preferred. - Experience with application technologies, including AWS cloud infrastructure, ESB, JavaScript, Spring Core, Spring Boot and XML to JSON. - Wider knowledge across Development technologies, including but not limited to XML, RESTful Services, JSON, JBoss, Maven, Docker, Kubernetes, MyBatis, Lambda etc. - Ability to maintain resource allocation, timely communications and meeting deadlines for high profile projects. - Demonstrated success in working with team members, including senior architects, analysts, and project managers to design and estimate system implementation timelines and costs. - Excellent written and verbal communication skills. - Property & Casualty/P&C insurance industry experience is preferred. - Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high-pressure environment. - Ability to collaborate and work cross-functionally with other domains/teams and business units.   About the Company   The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes 
Category
IT
ID
2022-3304
Job Locations US-MA-Boston
The Senior Data Scientists will take a lead role in the end-to-end process of data science initiatives with limited supervision, including but not limited to model design, structure, development and post-deployment model performance monitoring.  By conducting innovative research through advanced analytics and technical sophistication, the Senior Data Scientist will contribute to create the economic value at scale from both future growth and profitability perspectives.    In this role, you will be set on a constant “treasure hunt” for new data sources to apply the latest techniques for modeling projects.  You will have unparalleled opportunity to apply state-of-the-art machine learning techniques to real world datasets.  You will work on a team of PhD level statisticians to create ground-breaking predictive models using new analytical techniques that determine insurance pure premiums, customer life time value, customer buying behaviors and other related topics.  This work will be used in setting pricing, underwriting, marketing, policy and claims service, fraud detection and product design strategies for the Plymouth Rock group of Companies.  The role is not simply research: you will be part of a tactical team driving the profit and customer growth of an assigned business segment.  The analysis and modeling will be tested via implementation both broadly and on a pilot basis to allow us to learn and refine our approaches in rapid succession.   Education Requirement and Qualification - PhD from a quantitative area such as STEM (Science, Technology, Engineering and Mathematics), Economics, and Business. - 5+ years of data science experience of developing and deploying advanced solutions with innovated concepts and sophisticated methodologies in the areas of Finance, IRM (Insurance and Risk Management), and Actuarial Science. - Hands-on modeling experience and deep understanding of both conventional quantitative analytics such as GLM, GLMM, Bayesian statistics, Actuarial methods and tree-based machine learning techniques like GBM, Random Forest, Topics Model and Deep Learnings. - Excellent programming skill of major software packages such as Python, R and SAS - Deep understanding of database principle and solution deployment platform. - Excellent communication skills both written and oral. - Self-starter and critical thinking Essential Functions and Education - Heavily contribute to the end-to-end predictive solution provision process, which includes but not limited to, technical evaluation of data usage, methodological selection, model development and creation/maintenance of post-deployment monitoring capability. - Actively participate the feedback loop among different stakeholder groups to address newly emerging issues in a timely and constructive manner - Collaborate with upper management to evaluate the impact of proposed solutions and incorporates these considerations into recommendations.  - Work with third party vendors and leading research institutions to explore new data source and newer methodologies seeking continuous improvement. - Data Science projects include but not limited to development of pricing models, evaluation of customers’ lift time value, credibility methodologies as well as experiment/algorithm design and implementation on Telematics. - Communicate analytics, strategy and recommendations to diverse audiences, including technical and non-technical. - Manage working streams of high complexity. - Perform other job-related duties as assigned. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Product Management
ID
2022-3300
Job Locations US-MA-Boston
  Who are we? Plymouth Rock takes pride in being recognized by The Boston Globe as a Top Place to Work for 2020. We are a leading auto and home insurance provider servicing customers across 6 northeast states. The Plymouth Rock Home team is a start-up within a well-established insurance company and has grown 3x the size over the last 2 years. Our headquarters is in the heart of Boston, across the street from the iconic South Station.   What are the expectations of this role? As a Policy Processing Specialist in our Customer solutions team you will be responsible for accurately and efficiently updating policy information as well as interacting with customers through a variety of technology channel including email, text, fax, and webchat.  This is a dynamic fast paced environment where you will have to think on your feet and use critical thinking on a daily basis. You will utilize multiple systems and computer navigational skills to make changes and updates to policies. This is a great environment to hone your customer service and problem solving skills, while working in an exciting office environment.    What is exciting about this role and Plymouth Rock? This is a salary-based position that comes with full benefits, and promotional opportunities. No prior insurance experience is required, as you will receive extensive training, and support. Plymouth Rock knows that happy employees promote happy customers, and that a successful, fulfilling employee experience makes all the difference. We foster a stable, diverse and thriving work environment where everyone feels valued, empowered and free to share ideas. Essential Responsibilities: - Accurately enter and update policy information into the various processing systems – these updates come through email and fax - Engage with customers through email, text, fax or webchat and provide extraordinary service on all inquiries - Customer inquiries are efficiently and accurately answered and their issue resolved. - Triage incoming tasks to ensure they are assigned to the appropriate group for quick remedy - Develop and maintain strong knowledge of our revolutionary insurance product - Be willing to learn something new every day and apply it to future customer interactions - Build enduring relationships with customers and team members   Qualifications: - Excellent oral and written communications skills - Ability to multitask and adapt to changes quickly - Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction - Capacity to work in a fast-pace supporting the rapid growth of our customer base - Be a self-motivated individual to meet & exceed goals - Proficient in the use of Microsoft Office - Minimum of 6 months overall work experience preferred - Have obtained or are working towards a college degree Perks: - Tuition reimbursement - Overtime eligible - Predictable office schedule - Paid time off including 9 paid national holidays - Robust wellness program - Downtown Boston office - Free onsite gym - 401(k) Bonus - Auto and Home insurance discounts - Company-paid life and disability insurance plans - Optional Medical, Dental, Vision, Legal, and Identify Theft protection plans - Licensing opportunities - Company sponsored social events   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-JS1
Category
Customer Service
ID
2022-3280
Job Locations US-MA-Boston
To deliver technical support service to all desktops and peripherals supported by the Plymouth Rock Information Technology group.   Essential Duties and Responsibilities:  - Troubleshoot day-to-day software or hardware problems with desktops and peripherals - Provide installation and support of all supported software and hardware, including desktop configurations and printers.  - Schedule and support video conferencing - Troubleshoot Microsoft Windows 7, 8, 8.1, 10 and future Windows releases of desktop versions. - Troubleshoot & Support Apple/MAC, Android, and tablet products - Support of C-Suite level executives - Support users working remotely - Maintain current inventory of computers  - Handle helpdesk support when requested - Request purchase orders, validate purchase needs, and receive and process purchases - Troubleshoot network connectivity problems for computers and printers - Maintain a clean and presentable environment - Provide project assistance Qualifications and Education:            - Minimum Associate’s degree (A.A./A.S.) from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience. - Technical proficiency in hardware and systems software, as well as experience installing hardware and software - Written verbal and communication skills with both technical and non-technical audiences - Proficient with Microsoft Windows Operating systems 7 and above - Desirable knowledge of Apple/MAC, Android, tablet, and other non-Windows devices - Experience troubleshooting and supporting iCloud-related products such as Music and Photos - Experience with residential and enterprise-class audio/video automation equipment including Control4, Logitech Harmony, Lutron lighting systems (RadioRA2), and others. - Knowledge of residential and enterprise-class networking. - Familiarity with supporting C-Suite level executives - Knowledge of Office 365 a plus, including Exchange Online, OneDrive, and Sharepoint. - Microsoft Active Directory - Microsoft System Center Configuration Manager – experience with deployment of software and task sequences desirable - Proficient with computer based hardware and peripherals – printers, drivers, network cards, video cards, sound cards, etc. - Ability to work on special tasks assigned by management - Knowledge of Easy Vista Service Desk a plus Other:            - Location – Boston, MA - Support hours are between 10:00am-6:00pm but could fluctuate between 7:00am-6:00pm on occasion. - Occasional after hours and/or weekend work - Must be able to lift and carry heavy equipment - Must be willing and able to travel to other offices as requested (may include overnight stays on occasion).  About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
IT
ID
2022-3279
Job Locations US-MA-Boston
Reports directly to the Chief Claims Officer, the Manager of Claims Analytics will lead a broad range of data management, reporting and analytical activities designed to help Plymouth Rock Home Insurance maintain and extend its competitive edge with respect to loss management, claims, customer service, expense control, and employee engagement.   Essential Duties and Responsibilities:   - Develop and maintain an efficient and sustainable data structure and environment to support automated reporting, business intelligence, analysis and predictive modeling - Monitor company performance relative to history, targets and the competition through internal data sources, industry data and other publicly available data - Work with the Claims department’s management team to continually develop metrics and reporting that enable rapid understanding performance relative to objectives and competition - Design, produce and analyze monthly results reports against operational metrics and deliver same to senior management - Assist in business research by participating in hypothesis generation, gathering data, identifying root causes of problems or opportunities and proposing solutions, on the basis of analytic findings - Conduct ad hoc analysis to address key business questions; leverage data driven insights to make recommendations for process and workflow improvements - Liaison for Analytics team with user groups, key stakeholders and project teams; acting as a subject matter expert and resource for data, information and reporting needs Technical Proficiency and Abilities:   - Advanced knowledge of SQL & Tableau - Proficient in other Microsoft Office suite products - Comfort in working with relational databases - Skilled in SQL, preferably experience in managing SQL Server Reporting Services - Knowledge of one or more of the following: MS Access, DB2, Hyperion, Business Objects or similar business intelligence tool(s) - Ability to manage structured and non-structured data from multiple sources - Exceptional analytical and creative problem solving abilities - Strong data management skills - Ability to effectively communicate results and ideas (both verbal and written skills) to Claims leadership, and to other audiences outside the department - Intrinsic sense of urgency with ability to prioritize workload, meet project deadlines and drive results - Intellectually curious and interested in exploring new ways to analyze data and effectively deliver findings to both technical and non-technical audiences Education and Experience:   - Bachelor’s Degree in either business, analytical or system development discipline desired (engineering, statistics, economics, mathematics, computer science, software development) - Prior programming experience required - Prior claims and/or insurance experience preferred but not required - Project management experience (even small scale) preferred but not required About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-PC1
Category
Claims
ID
2022-3246
Job Locations US-MA-Boston
Software Engineering Manager   In this position, you will lead a team of Software Engineers who are engaged in a large scale effort to design, develop, implement, and support applications in the insurance space. You will be responsible for the implementation of robust internet business applications. You will be expected to maintain awareness of internet trends, technologies and best practices. You must be adept at problem solving, workflow analysis, interpersonal relations, and have excellent oral/written communications skills. You must have the ability to direct others while promoting a spirit of partnership and collegiality across administrative and functional areas of the company.   Essential Functions and Responsibilities - Provide strong technical leadership and lead a team of dynamic software developers to build and maintain customer facing applications. - Contribute to technical architecture decisions and lead efforts to build and maintain a highly scalable software platform. - Seek opportunities to continuously improve quality and development processes. - Recruit top talent to grow the team capacity. - Provide estimates and initial assessment for proposed development tasks. - Track and report progress of the project against key milestones. - Plan releases and schedule development. - Balance resources with task assignments. - Ensure on-time and high quality delivery of the project. - Coordinate projects that span multiple teams. - Assist direct reports with career growth and personal development. - Keep stakeholders updated throughout the development cycle. Qualifications and Education - Bachelor’s degree - More than 10 years’ experience building commercial software. - More than 3 years relevant experience leading engineering teams. - Experience with Java/J2EE, Spring and Java-based Service Oriented Architecture (SOA). - Experience working with AWS services. - Experience with Web development technologies, including HTML5, JavaScript, AngularJS and CSS3. - Wider knowledge across Web and Development technologies, including but not limited to JQuery, XML, RESTful Services, JSON, JBoss, Maven, Docker, Veracode etc. - Ability to maintain resource allocation, timely communications and meeting deadlines for high profile projects. - Demonstrated success in working with team members, including senior architects, analysts, and project managers, to design and estimate system implementation timelines and costs. - Excellent written and verbal communication skills. - Property & Casualty/P&C insurance industry experience is preferred. - Java Certifications (developer, web component, architect) preferred.   About the Company   The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
IT
ID
2022-3232
Job Locations US-MA-Boston
Essential Functions and Responsibilities We are currently seeking an Associate Claims Representative to fill a position in our South Station area office. In this position you will be responsible for the investigation, evaluation and disposition of first and third party auto property damage claims.This is a great opportunity for an eager person who thrives in a fast paced work environment to start a career with a financially sound company. In this role you will be the first point of contact for customers who are involved in accidents. You will deliver on Plymouth Rock’s promise to be there when our customers need us the most. This is a salary based position that comes with full benefits including tuition reimbursement. No prior insurance experience is required and you will receive extensive training as well as advancement opportunities. Qualifications and Education - A friendly, customer service focused orientation - Excellent oral and written communication skills - Excellent organizational and problem solving skills - Property and casualty claims handling experience desired, but not necessary - Ability to multi-task and a proficiency personal computers - Bachelor or Associate's Degree Perks:  - Office Schedule - 4 weeks accrued paid time off + 9 paid national holidays per year - Robust wellness & health and fitness reimbursement programs - 401(k) bonus - Tuition reimbursement - Auto and home insurance discounts - Volunteer opportunities - Matching gift program - Company-paid life and disability insurance plans - Optional medical, dental, vision, legal, pet insurance, FSA and identity theft protection plan - Company sponsored social events About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-SM1
Category
Claims
ID
2022-3187
Job Locations US-MA-Boston
Plymouth Rock Assurance is looking for a UX Manager to provide leadership, direction, and mentorship to a team of UX Designers; lead creative and holistic thinking across diverse product releases, platforms and devices. Deliver a UX vision, along with a plan for evolutionary, iterative updates that actualize the larger vision over time.   We are looking for an energetic leader who has:   - Ability to understand business metrics and translate company goals and objectives into digital experiences  - Excellent interpersonal and communication skills to communicate ideas to developers - Knowledge of and experience using design software. Experience selecting the best tools and implementing them for a UX Team  - Problem-solving skills to determine solutions to user interface challenges - Multi-tasking and time management skills, with the ability to prioritize tasks - Analytical mind with business acumen - Ability to work both independently and in a team - Attention to detail and mastery of information design - A history of making customer experiences measurable easier   Essential Functions and Responsibilities:   - Identify target user groups and carry out interviews or other types of inquiry to help understand user needs - Ensure the creation and implementation of customized experiences for the digital user - Produce high-quality solutions through flow diagrams, graphic designs, storyboards and site maps - Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior - Maintain a competitive edge against competitor products and industry trends - Perform tests on user interface elements such as CTAs, layouts, target links, landing pages and banners - Understand product specifications and user psychology and predict what might work for both - Communicate designs and design principles in a way that resonates with the audience   Qualifications:   - Previous experience managing UX Designers - A portfolio of work that can be reviewed as part of the interview process - Demonstrated expertise on both web and mobile platforms - History of UX leadership qualities (mentorship, education, best practices etc.) - Ability to collaborate daily with a high performing team of Product Owners and Business Intelligence Analysts as part of the Digital Experience Team - Experience with project management and research - Candidate should have a Bachelor’s Degree in design or computer-related programs such as Human-Computer Interaction (HCI). Training in using HTML/CSS and JavaScript - Will consider experience in lieu of some of this - Proven experience using design software. Adobe experience a plus.     About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-DNI
Category
IT
ID
2022-3159
Job Locations US-MA-Boston
Senior Accountant - Financial Reporting   Position Overview:   Plymouth Rock is looking to hire a senior level accounting professional with a proven track record of automating processes and building efficiencies.  This person will report to the company’s Financial Reporting Manager and will be responsible for the preparation and distribution of internal and external financial statements in compliance with GAAP.  Specific responsibilities include (but are not limited to):  - Prepare complex financial reports utilizing a broad knowledge of accounting policies and procedures. - Oversee functions of the monthly, quarterly and annual book close cycles, monitoring timely completion and escalating issues for resolution. Accurately and efficiently performs accounting activities of increasing complexity. - Prepare annual audited financial statements in compliance with GAAP, liaising with the independent auditor to ensure that they are issued in a timely manner. - Prepare and/or input general ledger entries by utilizing set procedures and various accounting systems. - Develop and maintain group expense allocations using various financial systems, staying current with operational trends and reviewing financial outputs for accuracy. - Research and resolve complex reconciling issues/discrepancies and take preventative measures. - Prepare monthly internal reporting exhibits, collaborating with the Financial Planning & Analysis teams of Plymouth Rock’s various operating groups to deliver insightful segment-level reporting. - Prepare and analyze complex financial reports to support consolidated financial reporting, utilizing a broad knowledge of accounting policies and procedures. - Prepare audit committee and executive presentations; perform flux analysis and provide explanations for unexpected activity and trends. - Research and resolve reconciling issues; recommend and take corrective action. - Identify opportunities for process improvements; suggest and implement related solutions. - Prepare audit committee and executive presentations; perform flux analysis and provide explanations for unexpected activity and trends.   Qualifications: - Bachelor’s degree required. - 5+ years’ of professional accounting experience within the property and casualty insurance industry. - Understanding of STAT and GAAP fundamentals and financial statements. - Familiarity with statutory accounting principles. - Excellent verbal and written communication skills. - Solid analytical, problem solving and financial troubleshooting skills.   About the Company:   The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes  
Category
Finance
ID
2021-2265
Job Locations US-MA-Boston
Responsibilities Include: - Timely investigation of lower exposure Liability losses for Homeowners Property Claim Department - Assign, direct and oversee field Independent Adjusters handling the investigation 3rd party liability losses.  - Work with House and Independent Counsel in the litigation defense process. - Properly document and assess the Company’s exposure, and establish adequate and timely reserves are placed on files in accordance to our best practices. - Evaluate and negotiate potential claim settlements with Plaintiffs, or appointed counsel. - Identify positive and negative trends, formulate solutions and work with other Supervisors and Directors to implement change. - Provide technical guidance and direction on homeowner liability cases. - Be accountable for the work of outside vendors, and assure a first-in-class customer service experience. - Ensure regulatory compliance and usage of claim best practices, while meeting targets for service, loss mitigation, productivity and expense management. - Ensure prompt determination of coverage, and payment of claims in accordance with quality standards. - Requires Consistent Oversight by Direct Supervisor - Low Authority Levels Qualifications: - Ability to be licensed in all states Plymouth Rock does business - Strong verbal and written communication skills - Possess strong organizational skills - Ability to multi-task and prioritize tasks - Proficient in the use of Microsoft Office - No prior claims experience required Education: - Bachelor’s Degree from an accredited four-year college or university is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-SM1
Category
Claims
ID
2021-2200
Job Locations US-MA-Boston
Responsibilities Include: - Timely investigation of lower exposure First Party Property claim losses for Homeowners Property Claim Department - Proactive communication and setting of accurate claims length expectations  - Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards - Writing estimates for related damage, provide customers scope of loss and cost of repairs - Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim - Identify subrogation potential and liability exposures - Establish timely and appropriate claim reserves in accordance with claim standards - Ability to Adjust homeowner’s property claims in all states in which Plymouth Rock writes business. - Appropriately represent the company by executing a high level of service and maintaining professionalism at all times  - Requires Consistent Oversight by Direct Supervisor - Low Authority Levels Qualifications: - Ability to obtain licensed in applicable states in which Plymouth Rock does business - Excellent oral and written communications skills - Ability to multitask and adapt to changes quickly - Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction - Capacity to work in a fast-pace supporting the rapid growth of our customer base - Be a self-motivated individual to meet & exceed goals - Proficient in the use of Microsoft Office - No prior claims experience necessary Education: - Bachelor’s Degree from an accredited four-year college or university is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes   #LI-SM1
Category
Claims
ID
2020-1275