Plymouth Rock is looking to hire a functional financial applications support professional who aspires to establish a track record of automating processes and building efficiencies.  This person will report to the company’s Manager - Financial Systems and Process and will support actuals and forecasting processes/applications.  Specific responsibilities include (but are not limited to):  Essential Functions and Responsibilities - Assist with the maintenance and management of daily operational support tasks (data element maintenance, validation reports, troubleshooting, logging/tracking issues, etc.) - Provide ongoing technical support and maintenance for enterprise-wide financial applications, primarily Workday Financials and Adaptive Planning - Deliver training and support to drive user adoption of standard Workday business processes and best practices - Collaborate with cross-functional teams to identify/analyze functional gaps and develop requirements documentation - Identify and analyze business needs and requirements to translate requirements into Workday appropriate terminology and functionality; coordinate meetings and discussions of project-related activities with the business & IT - Design test plans and execute at the Development, QA, UAT and post implementation phases; validate data quality against business requirements. - Manage multiple projects/deliverables simultaneously while developing strong relationships with both internal and external business partners - Provide excellent customer service to internal and external business partners, enabled through effective communications and timely delivery of projects - Collect and analyze feedback to improve processes, products, and services that optimizes our Workday instance in addition to Inbound/Outbound integration points Qualifications and Education - A bachelor’s degree from an accredited four-year college or university. - Strong finance and accounting knowledge. - Experience with insurance industry a plus. - Proficient working knowledge of Microsoft Office Suite products specifically Excel and SQL. - Excellent verbal and written communication skills. - Solid analytical, problem solving and financial troubleshooting skills. - Ability to communicate effectively to both technical and non-technical audiences. - Analytical and problem-solving abilities, with keen attention to detail. - Strong organizational and time management skills in a project-based environment. - Business processes, configuration, integrations, reporting, security and product support. - Digital transformation coursework or prior experience in a digital workforce environment - ERP (Workday preferred, but Oracle or SAP experience is a plus) - Forecasting applications (Adaptive Planning preferred) - Continuous learning, curiosity mindset, efficiency mindset, has a position on STEAM/STEM About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

The Principal Reengineering Consultant is a member of the Operational Excellence team and will work with cross-functional teams to significantly improve business models. The goal of this role is to improve end-to-end processes that start and end with the customer. During an engagement, this role will successfully partner with a Business to diagnose issues, design solutions, implement recommendations and support measuring results. In addition to leading a variety of reengineering activities, the Principal will also act as a change agent to ensure solutions are implemented and projected results are achieved. This individual must have strong leadership, problem solving and communication competencies.   Essential Functions and Responsibilities:   - Methodology: Successfully lead cross-functional teams through all phases of a Lean, Six Sigma or Reengineering effort (e.g., discover, diagnose, design, implement, measure & improve) and all aspects of an improvement (e.g., people, process, technology & policy). - Delivery: Demonstrate the ability to develop, scope and oversee complex engagements that deliver meaningful, realized business value. By leveraging various experiences, successfully apply a broad range of tools, methodologies and frameworks that deliver tangible results. - Relations: Demonstrate the ability to influence others using a variety of tactics; develop trusting Business relationships to foster alignment, transparency and collaboration. Resolve resistance to change so that innovative solutions are successfully implemented in a timely manner. - Expertise: Stay abreast of the latest trends and best practices within the operational excellence practice and across other companies and industries. Provide ad-hoc advice and expert consultation. Facilitate workshops to educate and inform colleagues. - Development: Coach, mentor and develop colleagues within and outside the Operational Excellence team. Create and model a learning culture and a continuous improvement mindset; create high performing teams; empower colleagues to turn ideas into business results. - Portfolio Management: Help the Operational Excellence team identify & prioritize operational improvement initiatives as they relate to improving the customer & colleague experience.   Qualifications and Education:   - Education: - A BS/BA is required (science/engineering preferred) - A master's degree or equivalent experience is required in operations or process reengineering - A Lean Six Sigma Black Belt Certification is preferred - Experience: - You have 3-5 years of experience in operational improvement with a track record of collaborating on cross-functional initiatives that resulted in creating significant value. Experience in insurance and consulting is a plus. - You demonstrate a breadth and depth of knowledge in operational improvement frameworks, methodologies and toolkits; you have experience with Lean, Six Sigma, Hammer Reengineering, Change Management and Organizational Design. - You have familiarity with a variety of intelligent automation tools used for improving operations (e.g., RPA, OCR, ML, AI, etc.) - You can link strategy to execution and have experience taking risks and learning from mistakes.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI  

Associate RPA Developer   Plymouth Rock is seeking an Associate UiPath Developer to work cross-functionally with the business and IT to design, develop, deploy and optimize automation solutions using intelligent automation tools (RPA, AI, ML, OCR, LLM, etc.) and techniques. You can expect to work with more tenured developers and develop new RPA and automation components, or debug and update existing ones to the newest technology. This is an exciting role spanning all facets of our business and offers a career opportunity to quickly advance into the Advanced, Expert and Lead Developer Roles. The successful candidate will be involved in the entire solution lifecycle. If you have a passion for intelligent automation and enjoy solving complex business problems, we encourage you to apply.   Essential Functions and Responsibilities: - With support from Business Consultants, work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented - Design, develop and test automation workflows to improve business processes and create efficiencies to meet business objectives, primarily through RPA solutions - Manage, maintain and enhance existing RPA solutions to ensure optimal performance - Collaborate with IT to integrate RPA solutions with other systems - Develop and maintain documentation for RPA workflows - Participate in the development of RPA standards, processes, and best practices - Keep up to date with emerging automation technologies and identify opportunities for improvement - Work closely with the business and IT to ensure compliance within a governance framework   Qualifications and Education: - Bachelor's degree in computer science or related field and 2-3 years of UiPath experience - Experience with UiPath’s core products including Studio, Orchestrator, Insights, Automation Hub and Integration Service - Familiarity with UiPath Document Understanding, AI Center and Test Manager - Familiarity with specialized AI (e.g., OCR, NLP) and generative AI (e.g., LLM) - Proficiency in programming languages and database technologies such as Python, Java, .NET, VB Script, and SQL - Strong attention to detail and analytical skills - Strong time and project management skills - Ability to work independently and as part of a team   About the Company: The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI  

Business Reengineering Consultant   As a Business Reengineering Consultant, you will be part of a team responsible for supporting the successful delivery of operational improvement initiatives. These initiatives are often referred to as Business Process Reengineering, Lean or Six Sigma projects. Our mission is to significantly reduce cost, cycle time and risk while improving the end-to-end customer and colleague experience. Your information gathering experience, problem solving skills and ability to become a trusted business partner will help shape the future of Plymouth Rock.   Essential Functions and Responsibilities: - Uses standard Lean, Six-Sigma and Reengineering tools & frameworks to formulate cogent problem statements, identify core issues, recommend innovative solutions, quantify opportunities and measure implementation results. - Facilitates current and future state end-to-end process mapping sessions that document operating models. The models will consider people, process, technology and policy. - Collects, analyzes and synthesizes qualitative and quantitative information using various tools. Identifies root causes and provides valued business insights that help guide teams. - Supports business partners with performance measurement. May assist in developing implementation plans, preparing for an implementation or monitoring implementation results. - Conducts research and benchmarking on operating model best practices and market trends to foster innovation and to provide new business insights. - As a team member, helps improve the team’s capabilities and operating model so that the team can deliver even greater value for its business partners. As an individual, continuously strives to improve oneself through a strong professional development program.   Qualifications and Education: - Education: A BS/BA is required. Candidates with an Industrial Engineering degree (or a science/engineering degree) and a Green Belt Certification are preferred. - Experience: - You have 2-3 years of experience in operational improvement with a track record of collaborating on cross-functional initiatives that have resulted in creating value. Experience in insurance and consulting is a plus. - You demonstrate knowledge in one or more operational improvement frameworks, methodologies or toolkits such as Lean, Six Sigma or Business Process Reengineering. - You have some familiarity with intelligent automation tools used to improve operations (e.g., RPA, OCR, ML, AI, etc.). Knowledge of UiPath is a plus. - You have experience in taking risks and learning from mistakes.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI

The Business Intelligence Supervisor is responsible for developing methods and leading analytical reviews of operational workflows and lifetime profitability to measure operational and marketing channel effectiveness, and ensure adequate profitability for the business being written by the Direct Group. The person is responsible for creating analytics, databases and performance metrics required to achieve these goals.  In addition, the person will work closely with the Business Intelligence Director to help determine ongoing priorities for the unit.   Essential Functions and Responsibilities - Has a strong understanding of insurance concepts such as financial P&Ls, expense ratios, rate level indications, loss ratio trends, and marketing funnel metrics and to get familiar with internal workflows (i.e. underwriting, sales and claims handling). - Identify creative reporting solutions, including ad-hoc analysis that facilitates effective measurement of operational effectiveness. Upgrade existing reports to increase efficiency of distribution, reduce redundancy across reports and to improve ease of presentation. - Collaborate with other analytical teams throughout the enterprise to review insights from recent analytical exercises. - Effectively uses available front end reporting tools, data systems and information gathered from different areas throughout the company to analyze business issues. Communicate results to management.  - Work with large databases from Production Data warehouse. Collaborate with data teams to leverage tools and techniques developed for effective data extraction, transformation and loading (ETL). - Build automated reporting and analytical tools, which includes a) queries that extract and summarize data from our data warehouse and b) procedures that integrate this data into dynamic workbooks allowing for multiple levels of analysis. - Proven ability to work independently with other departments to lead assigned analytical exercises, as well as present observations and recommendations to a wide variety of stakeholders. This includes: - Gaining subject-matter expertise to independently drive the analysis - Deploying the appropriate analytical techniques to yield practical insights - Effective presentation and communication skills   Qualifications and Education - Demonstrated problem solving experience gained through related coursework and work experience. BA/BS degree in quantitative field of study. - Several years of Property and Casualty Insurance experience required.     - Analytical problem solver with a high level of intellectual curiosity and attention to detail. Prior Product or Actuarial experience desired.                                  - Strong programming/query experience in SQL Server and Tableau report building. - Proficient with all Microsoft Office products. - Three or more years of experience with relational database tools and concepts.              - Demonstrated experience leading projects from start to finish with a high degree of autonomy. - Excellent verbal and written communication skills. - Collaborative nature, but also has the ability to work independently and efficiently on a high volume of tasks.  About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.  #LI-DNI

Business Analyst   The Business Analyst possesses a strong working knowledge of a SDM (System Development Methodology) process and is able to analyze systems and processes within the Personal/Commercial insurance environment.  They develop detailed Functional Requirements and work directly with the development team to implement the requirements, system test with the development team, support QA team and User Acceptance testing and production deployments. They provide recommendations for enhancing system functionality and work flows to improve processes and identify and correct system issues.    Essential Functions and Responsibilities:   - Document functional requirements to include all information needed by the developers by translating business requirements into detailed system/IT requirements. Gather via interview, business requirement review and working sessions with business users the functional requirements needed.  Assist in the development of business solutions in accordance with System Development Methodology - Provide input to the Development team managers in the creation of project plans, estimates and schedules. - Assist the Project Manager in the preparation of the estimates needed for new systems or enhancements to existing systems. - Adhere to the project’s time line and keep the Project Manager apprised of status, issues and progress. - Work with business areas and QA team to prepare Use Cases and Test Cases, scheduling and facilitating walkthrough’s as needed. - Obtain final sign off of the functional requirements by the business. - Work with technical areas, Developers and QA to interpret Functional Requirements, scheduling and facilitating walk-throughs as needed. - Participate in the preparation of Test Plans and as needed participate in the execution of Systems Testing in conjunction with the QA Testing Team to ensure Test Cases cover all functionality described in the Business Requirements and Use Cases. - Triage and address systems Testing Results (as needed) to obtain Sign Off from the QA and UAT testing teams. - Assist the QA and Business Team during System testing and User Acceptance Testing (UAT) by answering any questions, reviewing test director defects and determining if it is a true defect, or whether a change control is needed before assigning to development team. Communicate and resolve questions from QA about functional requirements and AI system changes. - Prepare meeting agendas and minutes for Agency Interface hosted meetings. - Keep all deliverables updated as changes occur using standard documentation rules. - Develop reports and analyses using various query and/or other tools as needed. - Monitor quality of production systems and resolve production related issues during check out and Post Deployment (as needed). - Work with the Development Team in preparation of the Master Release Plan and post production testing. - Perform research and analysis activities regarding production system issues including, but not limited to: - - Investigate and recommend system, policy and or procedural improvements. - Perform systems analysis – understand and articulate full system flow processing for policy writing, billing, claims and financial systems. - Performs ad hoc research projects. - Research, coordinate and track problems to resolution. Qualifications & Education: - 5+ years of experience as a Business Analyst within the Property/Casualty insurance industry. - Bachelor's Degree. - Experience in Microsoft applications.  Knowledge of Full Story and Google Analytics is a plus.  - Ability to formulate a concept by documenting in systematic terms the needs/request of the business. - Ability to effectively communicate technical information (both verbal and written) to a non-technical audience. - Ability to successfully negotiate with all customers to obtain the most favorable outcome for all. - Experience identifying options for potential solutions and assessing them for both technical and business suitability. - Ability to create logical and innovative solutions to existing problems. - Evaluate all project and stakeholder characteristics before deciding on appropriate deliverables and producing a time estimate.  About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI 

The intern will conduct full cycle of the development of advanced analytical models under supervision to enable future growth and profitability for our book of business. The efforts include research, development, implementation, and maintenance of analytical solutions supporting various business areas e.g. pricing, underwriting, marketing, operation, and claims. The intern will conduct end to end formal modeling process including data gathering, data profiling, model construction, validation, and other related tasks; build predictive models that improve profitability through the creation of new rating plans with improved estimation and segmentation of insurance risk; collaborate with business unit leaders to deliver operational enhancements and cost efficiencies in the claims, underwriting, and customer service processes. The role is a unique opportunity to explore/apply advanced techniques while making tangible impacts to the business. Essential Functions and Responsibilities - Performs data mining and data cleansing tasks. - Prepare datasets for modeling through balancing and validation. - Produces predictive models which enable the creation of rating plans and evaluation of risk. - Assists decision makers with studies that evaluate new business models to evaluate customers’ profitability including customers and/or risk segmentation, retention and lifetime value modeling. - Hands-on modeling experience and deep understanding of both conventional quantitative analytics such as GLM, GLMM, Bayesian statistics, Actuarial methods and tree-based machine learning techniques like GBM, Random Forest, NLP, Topics Model and Deep Learnings - Communicates to diverse audiences, including technical and non-technical. - Manages projects of moderate complexity. - Supports modeling requests made by other departments. - Works closely with others to gain strong understanding of insurance concepts and processes. - Perform other job-related duties as assigned. Qualifications and Education - Broad thinker with the ability to synthesize information from various sources and apply that information to concrete business problems. Strong decision-making skills. - Solid skills and training in predictive modeling, data mining and other quantitative and research analytics (Multivariate Analysis, Bayesian Methods, Generalized Linear Models, Non-Linear Models, Decision Trees, Non- Parametric estimation, Machine learning techniques etc.). - Strong programming ability in Python, SAS, SQL, R or other programming languages and proficiency in scripting languages and ability to build code and algorithms to tackle statistical problems. - Excellent written and oral communication and presentation skills. - Self-starter, critical thinking and strong individual contributor. - Solid understanding of database principles and experience working with large databases. - Knowledge of auto insurance will be a plus. - Experience developing and implementing multivariate predictive models using GLM and other statistical methods preferred - Masters in economics, statistics, or related field required, PhD preferred.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

In this position, you will supervise a team of Accelerated Property Damage Representatives in our downtown Boston office. You will also oversee our FNOL support staff and assist with a trainee’s transition from our Learning and Development team to Accelerated. This individual will be responsible for the oversight and monitoring of the team’s efforts to achieve assigned goals and objectives for production and quality. This individual should have a strong Property Damage background and have familiarity with our multi-state environment. You will interact with new hires to provide technical/system training, file instruction and advice to new employees on a daily basis. You will collaborate with our management team to address your team’s pending inventory, claim, and phone and mail volume.   Here is what you will do: - Provide exceptional customer service - Direct and control work of their unit and other areas assigned, in relation to automobile physical damage claims. - Conduct monthly Quality Audits to identify opportunities for improvement and recognition - Conduct regular team meetings as well as one on one development sessions - Monitor FNOL/ Phone Volume via CMS application - Monitor assignments and work flow to ensure timely service, efficiency and the quality of work product. - Address and resolve escalated complaints - Promote teamwork through effective leadership - Participate in Interviews - Provide daily, weekly and monthly excel reports for inventory, mail, phone and claim volume across your PD team - Train and develop staff to achieve and maintain high quality performance standards - Identify trends within your group where further development by you or training may be warranted - Monitor attendance and perform written performance appraisals - Expected to work well with and support their peers Here is what you will bring to the table: - A college degree from an accredited university or a combination of experience and education - A minimum of 3+ years of auto property experience - High degree of patience and positive personality - Be a good listener and exercise independent judgment - Be an independent thinker with strong critical thinking and problem solving skills - Able to work in a fast-paced environment with the ability to multi-task and prioritize assignments, based on their overall level of importance. - Strong verbal and written communication skills - In-depth knowledge of customer service techniques and processes. - Proficient with Microsoft Teams, Excel and Word a must - Lead special projects within the claims organization - Able at a moment’s notice pivot and manage an escalated situation or project/task Why work for us: - 4 weeks accrued paid time off + 9 paid national holidays per year - Remote work equipment - Tuition Reimbursement  - Low cost and excellent coverage health insurance options (medical, dental, vision) - Gym membership reimbursement - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts - Matching gift opportunities - Annual 401(k) Employer Contribution (up to 7.5% of your base salary) - Various Paid Family leave options including Paid Parental Leave - $3,000 one-time bonus payment on health insurance waiver About the Company   The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

We are looking for a Senior Corporate Recruiter to join our enthusiastic and fast pace team. In this role you will be responsible for full lifecycle external recruitment as well as internal talent mobility across the enterprise. You will partner with hiring managers across different departments to fill their highly specialized roles. If you thrive on building connections, have a keen eye for top talent, and excel in a fast-paced environment, we want to hear from you!   Essential Functions and Responsibilities - Source and identify highly competitive candidates for key roles. - Screen candidates, schedule interviews and coordinate follow up interviews. - Use passive and direct sourcing techniques and seek new methods and innovative solutions to identify and attract prospective candidates and build pipeline. - Develop and maintain understanding of recruitment best practices, as well as understanding of Plymouth Rock businesses. - Manage background check and reference process for all candidates. - Develop long-term relationships with potential candidates and update our internal applicant tracking system to document and track data. - Represent and differentiate Plymouth Rock to external candidates by effectively describing our unique place in the industry. - Perform other duties as assigned. Qualifications and Education - Proven track record of success recruiting for senior level and technical roles required - Significant experience recruiting for roles that require sponsorship.  - BA/BS Degree in Human Resources or business-related field of study required. - 5+ Years of corporate recruiting experience, preferably in a senior or lead role, required. - Advanced level experience using LinkedIn and other social media platforms for candidate sourcing. - In-depth knowledge of recruitment best practices, sourcing techniques, and candidate assessment methods. - Demonstrated ability to understand, respect and communicate with all levels. - The ability to handle multiple priorities in a rapidly changing environment. - Results oriented, strong communicator, strong work ethic. - High energy, team player with a sense of humor. - Excellent communication, influence management, and negotiation skills. - BA/BS Degree in Human Resources or business-related field of study. - SHRM Certification preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.       #LI-DNI 

Claims Representative, Personal Auto Property Damage - Complex Unit   We are currently seeking an experienced Claim Representative in our Complex PD Unit to join our growing Personal Lines Independent Agent Auto team in our Farmington, CT. office.   The Complex Claim Representative is responsible for the investigation, evaluation and disposition of first and third party personal auto property damage claims as well as for providing an outstanding experience to our Customers and Agents while you assist them through claims process. The environment is fast paced, collaborative and an inquisitive mindset, patience and the ability to function professionally in adversarial situations are key for long-term success.  This is a full-time, Monday through Friday position, currently 4 days in the office and 1 day working from home. This position does require prior Auto Claims experience handling comparative negligence involving stop signs, left turns, lane changes, etc.   What You’ll Do - Investigate all assigned claims for coverage, liability and damages. - Determine liability of parties involved in a loss, including application of comparative negligence. - Initiate Subrogation process (if applicable) by creating the appropriate and well-documented referral. - Contact insureds, claimants, attorneys, and other parties related to an auto accident. - Proficient in communicating in a variety of ways, including phone, text, email etc. - Ensure timely disposition of all claims in accordance with regulatory and statutory requirements. - Ensure adherence to personal lines policies including related coverages and exclusions. - Effectively manage workload through claims management and imaging systems. - Ability to work in a team phone environment.   Education You’ll Need - Bachelor’s Degree.   What You Need To Bring To the Table - +1 years related of Auto claims handling experience, specifically including comparative negligence. - Experience using a claims management and imaging system and Microsoft Office Suite products. - Excellent communication, organizational and customer service skills. - Demonstrated level of competency in time management, priority setting and customer focus. - Varied State licensing is a plus.   What’s In It for You? - 4 weeks accrued paid time off + 9 paid national holidays per year. - Tuition Reimbursement. - Low cost and excellent coverage health insurance options (medical, dental, vision). - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts. - Matching gift opportunities. - Annual 401(k) Employer Contribution (up to 7.5% of your base salary). - Company sponsored social events. - Various Paid Family leave options including Paid Parental Leave. - $3,000 one-time bonus payment on health insurance waiver.   About Plymouth Rock The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.  

This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations. Essential Functions and Responsibilities - Investigate and interpret policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim. - Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee. - Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information. - Analyze the investigation to determine proximate cause, negligence, and damages. - Evaluate and adjust reserves as necessary. - Prepare dispatch instructions for field personnel to inspect vehicles. - Negotiate and settle claims within his/her individual authority. - Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate. - Maintain an effective follow-up system on pending files. - Prioritize and handle multiple tasks simultaneously. - Adjust to fluctuating workload. - Advise insureds, claimants, brokers on the status of the claim. - Act as an intermediary between the Company, preferred vendors and customers. - Resolve all disputes that may arise. - Ensure that service, loss and expense control are maintained at all times. - Adhere to privacy guidelines, law and regulations pertaining to claims handling. - Investigate and initiate subrogation when applicable. - Handle and respond to arbitration and special civil part lawsuits pertaining to property damage. - Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations and extended hours. - Other duties as assigned. Qualifications and Education - Strong customer service, organizational, verbal, and written skills are required. - Basic personal computer skills including working knowledge of Microsoft Office Suite products. - Bachelor’s Degree from a four-year college or university required and/or 3-5 years of equivalent experience. - Recent college graduates are encouraged to apply! About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

Principal UX Designer   We are seeking a talented and experienced Principal UX Designer to join our Digital Engagement Team and help drive constant improvement in our digital experiences.   The ideal candidate will be a visionary leader with a passion for user experience, capable of strategizing and designing for UX initiatives, mentoring team members, and advocating for user-centered design practices across the organization. If you are a “roll up your sleeves” style manager that thrives when leading by example, we want to hear from you!   Essential Functions and Responsibilities: - Lead and inspire our team by providing guidance, mentorship, and support to foster growth and excellence in UX design. - Design and optimize digital experiences, ensuring seamless and engaging interactions across various devices and platforms. - Utilize design thinking methodologies to ideate, prototype, and iterate on solutions that address user pain points and deliver value. - Leverage human-centered design principles throughout the organization, promoting a culture of empathy, creativity, and innovation. - Collaborate with cross-functional teams including product managers, developers, and stakeholders to translate business requirements into intuitive and impactful user experiences. - Simplify complex workflows and processes into intuitive customer journeys, enhancing usability and satisfaction. - Leverage AI-driven solutions to enhance user experiences and streamline processes, staying at the forefront of technological innovation in UX design. - Utilize a combination of analytical tools, project management experience, and time management skills to maintain a UX backlog and prioritize work effectively.    Qualifications and Education: - Bachelor’s degree in Design, Human-Computer Interaction, or related field. - Experience successfully managing UX designers with a strong portfolio showcasing successful projects and UI designs for both mobile app and web experiences. - Expert in design thinking methodologies and user-centered design principles, with a deep understanding of UX best practices. - Proficiency in conducting user research, usability testing, and competitive insights to inform design decisions. - Strong leadership and communication skills, with the ability to inspire and collaborate effectively with cross-functional teams. - Excellent problem-solving skills and a passion for creating intuitive and impactful user experiences. - Experience designing solutions that leverage AI technologies, including chat bot implementations. - Familiarity with agile development methodologies is preferred. - Previous insurance industry experience is a plus.   About the Company: The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI

The Data Scientist intern will conduct full cycle of the development of advanced analytical models under supervision to enable future growth and profitability for our book of business. The efforts include research, development, implementation, and maintenance of analytical solutions supporting various business areas e.g. pricing, underwriting, marketing, operation, and claims. The intern will conduct end to end formal modeling process including data gathering, data profiling, model construction, validation, and other related tasks; build predictive models that improve profitability through the creation of new rating plans with improved estimation and segmentation of insurance risk; collaborate with business unit leaders to deliver operational enhancements and cost efficiencies in the claims, underwriting, and customer service processes. The role is a unique opportunity to explore/apply advanced techniques while making tangible impacts to the business. Essential Functions and Responsibilities - Performs data mining and data cleansing tasks. - Prepare datasets for modeling through balancing and validation. - Produces predictive models which enable the creation of rating plans and evaluation of risk. - Assists decision makers with studies that evaluate new business models to evaluate customers’ profitability including customers and/or risk segmentation, retention and lifetime value modeling. - Hands-on modeling experience and deep understanding of both conventional quantitative analytics such as GLM, GLMM, Bayesian statistics, Actuarial methods and tree-based machine learning techniques like GBM, Random Forest, NLP, Topics Model and Deep Learnings - Communicates to diverse audiences, including technical and non-technical. - Manages projects of moderate complexity. - Supports modeling requests made by other departments. - Works closely with others to gain strong understanding of insurance concepts and processes. - Perform other job-related duties as assigned. Qualifications and Education - Broad thinker with the ability to synthesize information from various sources and apply that information to concrete business problems. Strong decision-making skills. - Solid skills and training in predictive modeling, data mining and other quantitative and research analytics (Multivariate Analysis, Bayesian Methods, Generalized Linear Models, Non-Linear Models, Decision Trees, Non- Parametric estimation, Machine learning techniques etc.). - Strong programming ability in Python, SAS, SQL, R or other programming languages and proficiency in scripting languages and ability to build code and algorithms to tackle statistical problems. - Excellent written and oral communication and presentation skills. - Self-starter, critical thinking and strong individual contributor. - Solid understanding of database principles and experience working with large databases. - Knowledge of auto insurance will be a plus. - Experience developing and implementing multivariate predictive models using GLM and other statistical methods preferred - Masters in economics, statistics, or related field required, PhD preferred.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

The Claims Representative is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. This individual will work within our “Complex PD Claim Unit”.  They will need to provide a high level of customer service while exercising patience throughout the process. The environment is fast paced with heavy phone work. Strong customer service, organizational, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.  Comparative negligence claim handling experience is a must. The position is available in Parsippany or Uniondale.   Essential Functions and Responsibilities - Investigate and interpret policy provisions, endorsements and conditions to determine coverage in the automobile property claim. - Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee. - Responsible investigating auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information. - Analyze the investigation to determine proximate cause, negligence, and damages. Evaluate and adjust reserves as necessary. - Prepare dispatch instructions for field personnel to inspect vehicles. - Negotiate and settle claims within his/her individual authority. Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate. - Maintain an effective follow-up system on pending files by advising insureds, claimants, and brokers on the status of the claim - Act as an intermediary between the company, preferred vendors and customers, resolving any disputes that may arise. - Ensure that service, loss and expense control are maintained at all times - Adhere to privacy guidelines, law and regulations pertaining to claims handling. - Investigate and initiate subrogation when applicable. May handle and respond to special civil part lawsuits pertaining to property damage. - Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations, extended hours and up to a three-week stay. - Handle our customer focused phone environment. - Other duties as assigned Qualifications and Education - Bachelor’s degree and a minimum of 3 years related PD claim experience, specifically including comparative negligence auto loss claims. - Basic personal computer skills including working knowledge of Microsoft Office Suite products. - Able to prioritize and handle multiple tasks. - Excellent communication, organizational and customer service skills. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-DNI 

The Lead Data Scientist takes a lead role in assigned data science initiatives with limited supervision. He/she will be independently responsible for full-cycle of model development, deployment and monitoring to enable future growth and profitability for our book of business through appropriate pricing, underwriting of risk and other related disciplines. Essential Functions and Responsibilities - Produces complex predictive models enabling the creation of rating plans and evaluation of risk and profitability. - Identifies drivers of insurance costs, understanding the economics of customers’ behavior and estimating the expected losses for segments of risks using advanced statistical and analytical techniques on large data sets. - Develops studies that evaluate new business models for customer retention and growth initiatives as well as estimate the lifetime value of customer segments. - Participates in the development of the overall analytical framework to support the company’s strategy for growth - Takes active role in innovation - Mentors junior members of the team - Communicates analysis, strategy and recommendations to diverse audiences, including technical and non-technical. - Collaborates with upper management to assess the potential effects of proposed solutions and incorporates these considerations into recommendations. - Advanced skills and training in predictive modeling, data mining and other quantitative and research analytics (Non-Linear Regression Analysis, Multivariate Analysis, Bayesian Methods, Generalized Linear Models, Decision Trees, Non Parametric estimations, etc.). - Ability to apply various predictive modeling techniques to develop solutions to various real-world problems. - Hands-on experience developing and delivering structured, methodology projects. - Exceptional programming ability in SAS, SQL, R, Python or other programming languages. - Excellent written and oral communication and presentation skills. - In-depth understanding of database principles and experience working with large databases. - Ability to influence and guide across departmental boundaries. Qualifications and Education - 3 or more years of experience developing and implementing multivariate predictive models using GLM and other statistical methods. PhD in economics, statistics, or related field required. - Or in the alternative, a Master’s degree in Statistics, Engineering, Mathematics, Economics, or a related field (foreign educational equivalent accepted) and five (5) years of experience as indicated above. - High level of organizational and project management experience handling multiple projects simultaneously. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI   

Position Overview: Plymouth Rock Assurance is looking for an Accounts Payable Supervisor to provide strong leadership to our accounting operations division, produce quality work and consistently meet deadlines to ensure that the department runs smoothly. In addition, this person will be responsible for many essential functions relating to the day to day as well as the monthly, quarterly and annual accounting processes of the firm.   Job Responsibilities: - Directly manage a team of accounting professionals including attracting, developing, and retaining talent. - Responsible for outgoing cash for the Enterprise, including our flagship insurance carriers, management companies and related affiliates: - Oversee the proper setup of all payees, ensuring proper documentation for tax purposes. - Ensure timely and accurate payment of vendor and agent invoices using Workday Financials - Perform reconciliation, payment, and dispute resolution with suppliers. - Oversee daily/monthly accounts payable functions including employee reimbursements and agent commission payments. - Continue to advance our digital payments initiatives. - Lead Administration for SAP Concur Expense, Concur Travel program, and Enterprise Corporate AMEX Programs. - Assist in the preparation of supporting documents, correspondence, and responses to any inquiries for internal and external audits. - Prepare Annual 1099 processing and annual filings including B-Notice processes and related IRS response/communications in addition to quarterly and annual sales and use tax filings. - Provide excellent customer service to internal and external business partners, enabled through effective communications and timely delivery of tasks. - Lead with a growth mindset to automate and streamline internal processes; drive continuous improvement efforts and deliver efficiencies by reducing/eliminating manual work. - Effectively drive a culture of collaboration, accountability, and internal/external customer service.     Qualifications: - Bachelor’s degree in accounting or related field. - 4-6+ years of experience managing accounts payable professionals highly preferred. - Experience with Workday Financials a plus. - Experience with Concur Expense and Travel a plus. - Self-motivated with the ability to work independently. - Continued commitment to team building. - Ability to manage and prioritize multiple projects. - Ability to identify, analyze and resolve complex issues. - Accountable and committed to team goals. - Excellent Microsoft Excel skills.     About the Company: The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Data Science Engineer   We are seeking a talented Data Science Engineer to join our team and contribute to the development and implementation of advanced data solutions using technologies such as AWS Glue, Python, Spark, Snowflake Data Lake, S3, SageMaker, and machine learning (M/L).   As a Data Science Engineer, you will play a crucial role in designing, building, and optimizing data pipelines, machine learning models, and analytics solutions. You will work closely with cross-functional teams to extract actionable insights from data and drive business outcomes.   Essential Functions and Responsibilities: - Develop and maintain ETL pipelines using AWS Glue for data ingestion, transformation, and integration from various sources. - Utilize Python and Spark for data preprocessing, feature engineering, and model development. - Design and implement data lake architecture using Snowflake Data Lake, Snowflake data warehouse and S3 for scalable and efficient storage and processing of structured and unstructured data. - Leverage SageMaker for model training, evaluation, deployment, and monitoring in production environments. - Collaborate with data scientists, analysts, and business stakeholders to understand requirements, develop predictive models, and generate actionable insights. - Conduct exploratory data analysis (EDA) and data visualization to communicate findings and trends effectively. - Stay updated with advancements in machine learning algorithms, techniques, and best practices to enhance model performance and accuracy. - Ensure data quality, integrity, and security throughout the data lifecycle by implementing robust data governance and compliance measures.   Qualifications and Education: - Bachelor's degree or higher in Computer Science, Data Science, Statistics, or related field. - Proficiency in AWS services such as Glue, S3, SageMaker, and Snowflake Data Lake with 5-6 years of experience. - Strong programming skills in Python for data manipulation, analysis, and modeling. - Experience with distributed computing frameworks like Spark for big data processing. - Knowledge of machine learning concepts, algorithms, and tools for regression, classification, clustering, and recommendation systems. - Familiarity with data visualization tools with Tableau for creating meaningful visualizations. - Excellent problem-solving, analytical thinking, and communication skills. - Ability to work collaboratively in a team environment and manage multiple priorities effectively. - Experience deploying machine-learning models in production environments and monitoring their performance. - Knowledge of MLOps practices, model versioning, and automated model deployment pipelines. - Familiarity with SQL, NoSQL databases, and data warehousing concepts. - Strong understanding of cloud computing principles and architectures. - Certifications in AWS, Python, Spark, or related technologies.   About the Company: The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI

The Plymouth Rock group of companies write and manage more than $2 billion in property and casualty insurance across Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Pennsylvania, where we have built an unparalleled reputation for service. We continuously invest in our employees and thrive in our empowering environment, and our customers are among the most loyal in the industry. As we grow, we continue to seek out passionate, driven professionals who share our values – people looking to bring their insight and abilities to an organization that appreciates intelligence, integrity, and the pursuit of excellence.   The Expertise We Seek We seek to add an experienced attorney to our in-house legal team who will work directly with our General Counsel and Deputy General Counsel and provide counsel and advice to our various business units on a variety of matters, including insurance and regulatory requirements, vendor management, corporate governance, employee relations, marketing, transactional and other operational issues.     The successful candidate will demonstrate an ability to achieve a full understanding of our business and operational strategies to ensure sound legal counsel and advice in all matters affecting our business affairs and legal and regulatory compliance.  We seek an individual who possesses exceptional judgment and an ability to analyze quickly complex legal and business issues in a wide variety of substantive areas.  The mandate is to deliver solutions-oriented counsel while identifying and mitigating risks.    Here is what you will do: - Evaluate legal implications of business objectives and provide counsel to determine best approaches to achieve desired strategic goals - Participate in cross-functional working teams in the development of products and services - Review and negotiate business/vendor contracts, including licensing agreements - Monitor and research pending legislation and regulation related to the companies’ business needs - Review and advise on marketing materials - Assist in analysis, negotiation, and implementation of acquisitions and other corporate transactions - Manage and update various company policies and provide ongoing employee training - Effectively communicate and collaborate with internal clients, as well as the General Counsel, Deputy General Counsel and other legal department attorneys Here is what you will bring to the table: - The ideal candidate will possess 7 or more years of litigation, insurance, regulatory or corporate experience in a dynamic in-house legal setting, a major law firm or regulatory agency - Proven capability to approach and successfully navigate complex situations; persuading others to take actions in a diplomatic and respectful manner - Excellent analytical, advocacy, and interpersonal skills, as well as the ability to advise and influence senior executives and professionals from diverse businesses. - Superior writing and oral communication skills and ability to research and interpret complex regulations - Willingness to work hard and balance a variety of assignments associated with a small legal department - Demonstrates ownership, independence, and self-motivation to bring assignments to a successful conclusion - Highest level of integrity and ethics, both professional and personal - Juris Doctor degree - Admitted to the practice of law in Massachusetts or other jurisdiction in the company’s footprint Why work for us: - 4 weeks accrued paid time off + 9 paid national holidays per year - Remote work equipment - Tuition Reimbursement  - Low cost and excellent coverage health insurance options (medical, dental, vision) - Gym membership reimbursement - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts - Matching gift opportunities - Annual 401(k) Employer Contribution (up to 7.5% of your base salary) - Various Paid Family leave options including Paid Parental Leave - $3,000 one-time bonus payment on health insurance waiver About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.    #LI-SM1  

Solution Architect, RPA   We are seeking an experienced Solution Architect to join our team. As a Solution Architect, you will play a crucial role in designing, implementing, and maintaining cutting-edge solutions. You will need to have expertise in Java, J2EE, Spring, Angular, AWS, and Kubernetes. Experience with RPA and UiPath is preferred but not required.   Essential Functions and Responsibilities: - Collaborate with application development teams to understand business requirements and design innovative solutions using UiPath, Java, J2EE, Spring, Angular, AWS, serverless lambda. - Develop architectural designs and provide technical guidance throughout the software development lifecycle. - Implement best practices and standards for software development, ensuring scalability, security, and performance of solutions. - Analyze and improve the technical architecture of processes before automation. - Work with the Business Analyst and the Automation Developers to sign off on the business automation and technical requirements. - Design automation solutions using UiPath and other relevant technologies and document them in the relevant documents (e.g., Solution Design Document). - Oversee the development of the automation projects and components according to the solution design and requirements. - Oversee the testing, deployment, hypercare, and monitoring stages. - Conduct code reviews and ensure adherence to coding standards and architectural principles. - Work closely with cross-functional teams including developers, testers, and project managers to deliver high-quality solutions on time and within budget. - Stay updated with the latest trends and advancements in technology, recommending new tools and frameworks to improve efficiency and productivity. - Provide technical leadership and mentorship to junior team members, fostering a culture of continuous learning and growth. - Research, analyze, design, propose, and deliver solutions aligned with business and technology strategies. - Conceive solutions, build consensus, and execute hands-on development tasks when necessary. - Participate in all aspects of the project life cycle, from kickoff through requirement analysis, design, and implementation. - Participate in multiple project teams, contributing value through technology, solution design, quality reviews, and adherence to guidelines. - Focus on strategies for creating value across products, distribution channels, agency interfaces, and customer interfaces. - Collaborate with the Chief Architect to research industry trends and directions, recommending new methodologies, technologies, and platforms. - Support the selection of tools and components for IT projects, providing input on options, risks, cost vs. benefits, and impacts on processes. - Analyze the current architecture to identify weaknesses and opportunities for improvements, such as capacity expansion, predictability, cost reduction, and increased effectiveness.   Qualifications and Education: - Bachelor's degree in Computer Science, Engineering, or related field; Master's degree is a plus. - Proven experience as a Solution Architect or similar role, with a strong background in Java, J2EE, Spring, Angular, AWS, serverless lambda, and RPA (UiPath). - In-depth knowledge of software design principles, patterns, and best practices. - Hands-on experience with cloud computing platforms such as AWS (Amazon Web Services) including serverless lambda functions. - Experience in designing and implementing RPA solutions using UiPath or similar tools. - Strong understanding of microservices architecture, RESTful APIs, and containerization technologies. - Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal teams. - Certifications in relevant technologies (e.g., AWS Certified Solutions Architect, UiPath RPA Developer) are a plus. - Strong problem-solving skills and the ability to think strategically to address complex technical challenges. - 5 to 7 years of experience in technology architecture (10-15 years in the technology field). - Strong J2EE, Spring, Spring Boot, and SOA experience required. - Property & Casualty experience is a plus. - Application integration experience is necessary. - EAP, WebSphere, and Tomcat experience. - Knowledge of the Drools rules engine. - Policy, Claims, and billing experience is beneficial. - Publishing Systems experience is an advantage. - Must be a self-starter and able to work independently with minimal supervision. - Analytical and problem-solving abilities, with keen attention to detail. - Good understanding of security standards. - Experience with Database Architecture is a plus. - Familiarity with web content management, document management, and collaboration tools. - Significant business knowledge and expertise in areas such as network, security, applications and systems software, data, and the Internet.   About the Company: The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI