The Auto Damage Appraiser/Crashbuster is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages in the Cambridge, MA area. The candidate will be required to provide a high level of customer service while utilizing measures to control severities. This is a field-based role and requires daily driving to and from appointments. The Appraiser will be given use of a company vehicle for this position.  

Auto Damage Appraiser - Door-to-door program, Gloucester, MA and North Shore     GENERAL PURPOSE The Auto Damage Appraiser is responsible for re-inspecting physical damage estimates on vehicles where a claim has been submitted for customers utilizing our Door-to-Door Repair network shops. The candidate will be required to provide a high...

The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury claims in a Personal Lines/Commercial environment for the Plymouth Rock Operation. Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in...

The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new...

The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury claims in a Personal Lines/Commercial environment for the Plymouth Rock Operation. Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in...

We are looking for an entrepreneurial and analytically minded Digital Product Strategy Manager to join our rapidly growing Direct Response Auto Insurance business.   This role will be responsible for managing the measurement, analysis, and roadmaps for our online quoting and sales platform (eSales) and marketing technology stack.  

Our customer care representatives work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Representatives handle a large volume of inbound calls from our customers, agents, and third parties. The representative will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions with our customers and agents.   

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you’re the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!    We’re currently seeking passionate individuals to join our team as Customer Care...

Claims Supervisor, Field Appraisal   The role of the Auto Appraisal Supervisor is to lead, oversee, and regulate the operations within their unit.  This position is situated in the State of Massachusetts and involves the management of 5-7 direct reports. Ideally, the sought-after candidate would be conveniently located within reasonable driving distance of the Boston, MA office. The Supervisor is entrusted with ensuring that the investigation, coverage assessment, damage evaluation, settlements, and negotiations align with 212...

Rental Operations Representative   Are you a smart, driven and customer-focused person looking for a rewarding full-time opportunity with...

Plymouth Rock Assurance is looking for a talented and motivated Software Engineering Manager who will lead a team of highly technical full stack Java Developers to design, develop, support and implement industry leading eBusiness applications for homeowners and umbrella insurance. This person will lead inception/iteration planning meetings, oversee feasibility research and lead collaboration and strategy alignment by working cross-functionally. In addition, this person will serve as the anchor of the team by mentoring Senior Engineers, providing technical leadership, resolving technical issues and promoting a spirit of collegiality and partnership across the firm....

This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations. Essential Functions and Responsibilities - Investigate and interpret policy provisions, endorsements and conditions to make a coverage...

This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations. Essential Functions and Responsibilities - Investigate and interpret policy provisions, endorsements and conditions to make a coverage...

This position is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act along with other States such as NY and Mass. The environment is fast paced with heavy phone work. Strong customer service, organizational, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations. Essential Functions and Responsibilities -

We are ready to invest in you through our paid licensing program and sales training.   Inside Sales Representatives make it their mission to ensure a productive and positive customer experience. We pride ourselves on being able to develop goal-oriented people into highly productive Inside Sales Representatives. If you have a competitive spirit, positive attitude and excellent interpersonal skills this might be the perfect fit. Don’t worry if you don’t have the...

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you’re the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!    We’re currently seeking passionate individuals to join our team as Customer Care...

Senior Software Engineer   Plymouth Rock Assurance is seeking a Senior Software Engineer to join our eCommerce team. In this role, you will be responsible for designing, developing, and implementing scalable solutions for robust customer-facing web-based insurance applications. You will work alongside a talented team of engineers to deliver high-quality software while contributing to the mentorship and collaboration within the team.

The Auto Damage Appraiser/Crashbuster is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages in the North Shore, MA area. The candidate will be required to provide a high level of customer service while utilizing measures to control severities. Essential Functions and Responsibilities: -

This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations. Essential Functions and Responsibilities - Investigate and interpret policy provisions, endorsements and conditions to make a coverage...

The Total Loss Unit within our Claims Organization is responsible for identifying, negotiating and settling total losses with both insureds and claimants.  The Total Loss Claim Representative processes payments and is responsible for the documentation of assigned claims as well as coordinate disposition of the total loss salvage vehicle.  He/she is responsible for controlling total loss expenses and salvage recoveries on all total losses assigned.   Perks:  -