We are currently seeking an experienced Personal Auto Claims Representative to fill a position in our newly renovated Boston office, directly across the street from South Station.  This is not your average office space, with high ceilings and wooden beams, exposed brick, mechanicals, and modern lighting.  This is a great opportunity in a great space for someone who is eager to share their claims experience, join our growing team, and continue their career with a financially sound company. Responsibilities:   In this position you will be responsible for the investigation, evaluation and disposition of first and third party personal auto property damage claims.  This is a full-time, Monday through Friday position, currently 4 days in the office and 1 day working from home.   - Contact insureds, claimants, attorneys, and other parties related to an auto accident. - Proficient in communicating in a variety of ways, including phone, text, email etc. - Investigate all assigned claims for coverage, liability, and damages. - Ensure timely disposition of all claims in accordance with regulatory and statutory requirements. - Responsible for timely payment of auto repairs and resolution of total losses. - Ensure adherence to personal lines policies including related coverages and exclusions. - Determine liability of parties involved in a loss, including application of comparative negligence. - Effectively manage workload through claims management and imaging systems. Qualifications - 2+ years of auto claims handling experience. - Excellent written and verbal communication skills. - Ability to communicate effectively via phone, text, email and other written correspondence. - Demonstrated level of competency in time management, priority setting and customer focus.  - Experience using a claims management and imaging system. Education - Bachelor’s Degree or commensurate experience Why work for us: - 4 weeks accrued paid time off + 9 paid national holidays per year - Remote work equipment - Onsite free fitness center - Tuition Reimbursement  - Low cost and excellent coverage health insurance options (medical, dental, vision) - Gym membership reimbursement - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts - Matching gift opportunities - Annual 401(k) Employer Contribution (up to 7.5% of your base salary) - Various Paid Family leave options including Paid Parental Leave - $3,000 one-time bonus payment on health insurance waiver   Pilgrim Insurance is a member of The Plymouth Rock Group of Companies which together write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic.  Established in 1987, Pilgrim Insurance Company has over thirty years of experience handling both Massachusetts personal and commercial lines of business in the voluntary and residual markets, where we have built an unparalleled reputation for service. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts.   #LI-RJ1

Plymouth Rock is seeking an analytically minded Marketing Technology Specialist with strong project management skills and attention to detail to support our rapidly growing Direct Response Auto Insurance business. The Marketing Technology Strategist will work cross functionally with media, analytics, and IT teams as a central connection point to ensure campaigns are being tracked, measured and optimized efficiently. They should have a strong understanding of marketing tagging and tracking infrastructure and have experience with implementing solutions that ensure leads are properly tracked throughout the customer’s journey. If you are a data driven digital marketing professional with the desire to grow and be challenged in a fast-paced entrepreneurial environment we want to hear from you!  Essential Functions and Responsibilities - Own the Direct Response Auto tag management infrastructure; including tagging strategy and implementation, ongoing monitoring and QA, as well as best practice implementation - Act as a technical liaison between the business and developers to translate business goals/priorities to technical requirements; including but not limited to initiatives geared at improving customer quality and retention - Own day to day AdOps, to support digital media and marketing campaigns, including ad trafficking for email, paid digital advertising and call tracking - Maintain existing marketing technology and tracking infrastructure while supporting integration of new tools and processes to increase efficiency between Marketing Tech and other departments - Support relationships with external MarTech partners to ensure optimal implementation of tools and continuous improvement - Document, analyze and improve acquisition and retention processes across all marketing and sales channels with a focus on process automation - Demonstrate diligence and attention to detail, and adherence to best practices as it relates to the campaign life-cycle.   Qualifications and Education - 3 years of relevant work experience in a digital operations or marketing analytics position with technical requirements - Bachelor's degree (B.A.) in business, marketing or a quantitative major - Proven track record of working cross functionally to problem solve, preferably with developers and business groups, exhibiting strong communication skills - Strong technical and quantitative skills with the ability to boil down complex scenarios, draw conclusions and form recommendations from data analyses - Prior experience setting up digital campaign tracking, Ad Serving and Tagging required; preferably with Google Campaign Manager 360, Tealium iQ, GTM and Google Analytics specifically - Ability to quickly learn and utilize new digital marketing platforms and internal dashboards - Proficient working knowledge of Microsoft Office Suite - Comfortable multi-tasking and working on multiple projects in a team setting About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent.”   #LI-DNI 

Overview        Plymouth Rock is looking for a Corporate Communications Associate to support our Brand Marketing team and help guide both the company’s public relations and internal communications programs. In the role, you will work closely with the Corporate Communications Manager to provide both strategic and tactical communications support, helping set and measure goals, mine compelling stories and messages from within the company, oversee day-to-day program responsibilities, and coordinate with the company’s PR agency.   In addition, you will play a critical role in the development and implementation of a new employee communication program. You will work closely with stakeholders across the organization, including Human Resources, IT, and executive teams, to build a framework that engages employees across offices, business functions and levels, through the creation of engaging content across multiple internal communications platforms.   The ideal candidate will have excellent communication and organizational skills, a strong understanding of media relations best practices, and be comfortable creating content for email, social media, web, and print. We are looking for a self-starter who is willing to pitch in wherever there is a need. Candidates should have strong critical thinking and problem-solving skills, and enjoy working in a group environment and then taking things forward on an individual basis.   Here is what you will do:  - Working closely with public relations agency to guide, measure and optimize PR program; Supporting the tracking and measurement of media coverage and program goals - Understanding the current media landscape to help build and manage relationships with relevant reporters including industry trade, and local and national business, in collaboration with agency partners - Managing both proactive and reactive media relations opportunities within the organization; Building out corporate spokesperson stable to support media in a quick and efficient manner - Developing and reviewing high quality, thoughtfully written materials, including press releases, media pitches, bylines, and speaker submissions, as well as employee emails and other internal communications collateral, social media posts, company intranet articles, and more - Proactively identify opportunities to build Plymouth Rock’s brand through earned media, including thought leadership and executive communications by maintaining a pulse on relevant industry and competitor news and presenting new, fresh ideas - Helping develop a new employee communication program, including the introduction of new content (e.g., newsletter) and a refresh of existing content to help gain efficiency, improve look and feel, and increase equity in repeatable communications - Support the development of a new employee intranet homepage, including content creation  Here is what you will bring to the table: - Results-oriented mindset, have a solid track record of effectively working in media relations, strong writing and organization, and acute attention to detail. Experience executing local and national communications programs is a plus. - Minimum of 3 years agency experience implementing public relations/external communications programs - Self-start and resourceful problem-solver – gets thing moving and keep them on track - Excellent time and priority management skills - Ability to think creatively and tell complex stories in an easily digestible way - Excellent online, verbal, writing and communication skills - Proficiency in monitoring and consistently reporting earned media coverage to stakeholders - Experience writing in all forms of corporate and executive communications. Crisis communications writing is a plus Why work for us - 4 weeks accrued paid time off + 9 paid national holidays per year - Tuition Reimbursement  - Low cost and excellent coverage health insurance options (medical, dental, vision) - Onsite Fitness center opening Summer 2023 at our Boston Headquarters - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts - Matching gift opportunities - Annual 401(k) Employer Contribution (up to 7.5% of your base salary) - Company sponsored social events - Various Paid Family leave options including Paid Parental Leave - $3,000 one-time bonus payment on health insurance waiver About the Company   The Plymouth Rock Company and its affiliated group of companies write and manage over $2.0 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.      #LI-SM1

Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   Plymouth Rock is a leading personal lines insurer in the Northeast. We are looking for a passionate, innovative and analytical SEO Strategist to join our Website Team. As the Search Engine Optimization Strategist, your focus will be to drive and optimize our SEO strategies to inform content marketing, technical and onsite improvements. You will apply both right side (creative) and left side (analytical) brainpower to develop and implement SEO content and technical tactics that are steeped in data. Strong technical SEO skills and ecommerce experience are a must. You will have responsibility for measuring, analyzing and achieving results, while leading us with best practices.   To be successful in this role, you must be results-driven, able to collaborate in a cross-functional team environment and lead SEO enhancements that deliver increased traffic and online sales. The ideal candidate possesses deep understanding of how on-site SEO best practices, website development (CSS/HTML/Javascipt) and content experiences all work together to impact natural search rankings.   Essential Functions and Responsibilities - Develop, execute and deliver SEO strategies that support website roadmap for improvements in content, on-page, technical, crawlability and UX - Drive content marketing strategy to increase rankings, visibility and natural search results for existing and new pages - Own management and execution of day-to-day SEO tactics - Conduct keyword research, ranking analysis and monitor competitor site to inform strategy - Perform continuous auditing, identify and recommend areas for improvement within site structure, page templates and redirects - Develop SEO centered ways to acquire links with good content - Work with Marketing and PR teams to maximize link equity value out of initiatives - Establish, measure, analyze KPIs and report on benchmarks - Analyze and report on traffic behavior, keyword rankings and site performance - Work within our CMS (WordPress) to optimize site taxonomy, improve titles, alt tags, meta tags, and schema markup - Maximize our local search potential within our licensed states - Write, copyedit site content and collaborate with our creative/copywriting teams - Work with our developers to identify, resolve and standardize technical SEO for Google compliance and best practices - Introduce and create SEO A/B testing to understand effectiveness of optimization, quantify results - Stay informed and advise on SEO best practices/trends and technologies - Serve as subject matter expert for all things SEO, educate and inform throughout the organization Qualifications and Education - BA/BS degree - 5+ years of SEO experience, hands-on proficiency within both technical and content marketing - Advanced understanding and strong expertise using search analytical/reporting tools like SEMRush, BrightEdge, AHREFS, Google Analytics 360, Google Search Console, Heap, Tableau and Excel - Advanced understanding of technical SEO concepts (crawling, indexing, rendering, AMP, site migrations, page speed optimization and more) - Strong understanding of SEO technical aspects including HTML, Javascript, CSS, schema, and site architecture - Deep strategic expertise across content marketing, technical SEO, on-page - Experience creating content for SEO - Hands-on knowledge of content management systems, WordPress preferred and 3rd party landing page builders (Instapage/Unbounce) - Expert knowledge in best practices, writing for consumer websites and keyword research - Experience with localized SEO - Proven track record of developing, presenting strategies and results to leadership - Strong project management and communication skills - An understanding of HTML, CSS, and JavaScript as they relate to SEO best practices - Experience with Conversion Rate Optimization (CRO), including split A/B testing experience - Must demonstrate ability to think analytically, identify and solve problems - Self-starter who is able to develop, lead, prioritize and execute on SEO strategies About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI   

Overview: This position is responsible for reviewing and evaluating Homeowners new business applications, renewals, endorsements and inspections for completion, accuracy, and compliance with underwriting guidelines. Within company policy and guidelines, make underwriting decisions using appropriate tools and use independent judgment in accordance to given authority.  The ideal candidate will also provide underwriting support and direction to agencies to improve their growth and profit objectives.  Emphasis is placed on customer service, agency underwriting, and building relationships in support of corporate goals.  Responsibilities: - Communicate with customers and agents via email and verbally, regarding policy inquires, quality of business or service related issues - Assist with incoming department calls - Perform research and make coverage decisions and policy changes according to established guidelines - Develop and maintain complete product knowledge of the homeowners product for multiple states - Data-entry of basic policy data - Trouble-shoot policy systems to issue renewal and endorsement transactions Qualifications:    - Ability to adapt and remain positive in a changing environment - Above average interpersonal, listening, communication and organizational skills - Excellent analytical and problem solving skills - Excellent computer/data entry skills with attention to detail - Flexibility and ability to work under pressure - High energy and motivation to follow up and take ownership• - Knowledge of the Homeowners contract and coverages is required Education:   - Four-year College degree is required About Plymouth Rock The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Plymouth Rock Assurance is looking for a talented and motivated Software Engineering Manager who will lead a team of highly technical full stack Java Developers to design, develop, support and implement industry leading eBusiness applications for homeowners and umbrella insurance. This person will lead inception/iteration planning meetings, oversee feasibility research and lead collaboration and strategy alignment by working cross-functionally. In addition, this person will serve as the anchor of the team by mentoring Senior Engineers, providing technical leadership, resolving technical issues and promoting a spirit of collegiality and partnership across the firm.          Essential Functions and Responsibilities: - Apply engineering standards and methodologies in order to analyze, design, develop, deploy and support software solutions to drive strong performance and high availability and exceed customer expectations. - Oversee source code and unit test case development. - Work with Business Analysts to understand requirements and translate to design. - Establish, aggregate, and share team standards and best practices across the department. - Coach and mentor employees to deliver continuous improvement and develop their professional skills and capabilities. - Functional/system integration testing support. - Plan and direct activities with the team and stakeholders to maximize technological productivity. - Architecture and design reviews. - Assess problems and solutions to contribute technical alternatives. - Impact analysis and component design. - Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams. - System/application architecture. - Develop guidelines and standards. - Support production as needed and meet development schedules. - Help the team scale effectively: identify, recruit, interview, and hire new engineers. Qualifications and Education: - Bachelor's or Master's degree (preferred) in Computer Science or related field. - 10+ years of professional experience and expert skills in JAVA/J2EE, Object oriented software design and development, Design Patterns, XML, and SQL. - Minimum 5 years of experience in Web application design and development. - Minimum 5 years development experience in Java/J2EE technologies. - Minimum 3 years of experience leading other Developers. - Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. - A strong understanding of non-functional requirements (performance, scalability, maintainability, security). - Excellent design skills (class diagrams, sequence diagrams, activity diagrams, etc.) - Leadership and cross-communication skills to work with other domains/teams. - Desirable knowledge includes P&C Insurance industry, JBOSS, ESB (Mule), modern JavaScript libraries such as JQuery, AJAX, JUnit, Spring MVC, Angular, Web Services, Amazon Web Services, Kubernetes, Dev Ops and Jira. - Java Certifications (developer, web component, and architect) preferred. - Knowledge of IT concepts, strategies and methodologies. - Thorough understanding of layered systems architectures and layered solutions and designs. - Knowledge of diverse technologies and new technical architecture principles and concepts. - Highly proficient in software engineering languages and tools; ability to develop on multiple platforms. - Thorough knowledge of a business function(s) and IT industry business issues, extensive knowledge of business operations, strategies and objectives. - Strong communication, facilitation and consensus building skills. About the Company   The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI  

Product Analyst   The Plymouth Rock Home team is a start-up within a well-established insurance company. Our @home product is easy to buy and full of the features our independent agents want to sell and people need to protect the things they value most. We are rapidly growing at over 3x the industry! This analyst will lead the development of innovative product features, while improving our pricing and competitive position. We are a group of fun-loving entrepreneurs laser focused on generating as many high quality @home insurance quotes as possible. If this sounds exciting to you, we hope you will consider joining us!   You know: - How insurance pricing works and how to get things approved by state regulators - How to leverage predictive models and other quantitative concepts to improve pricing sophistication - How to utilize quantitative approaches to generate sound business analyses - How to gain alignment on your ideas through effective storytelling - How to balance multiple projects at once, with a focus on accuracy and efficiency   Here is what you will bring to the table: - Experience developing and implementing new, creative and effective solutions to highly complex business issues. - Experience managing relationships with upper management and with technical developers. - Ability to communicate effectively to both technical and non-technical audiences. - Data querying experience, MS-SQL preferred. - 2+ years in personal lines product management, actuarial, or other analytical role. - Bachelors or higher-level degree preferred Why work for us: - 4 weeks accrued paid time off + 9 paid national holidays per year - Remote work equipment - Tuition Reimbursement  - Low cost and excellent coverage health insurance options (medical, dental, vision) - Gym membership reimbursement - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts - Matching gift opportunities - Annual 401(k) Employer Contribution (up to 7.5% of your base salary) - Various Paid Family leave options including Paid Parental Leave - $3,000 one-time bonus payment on health insurance waiver This is a ranged posting, the analyst level will be determined based on your background and experience.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-SM1  

Here is what you will do: - Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards  - Proactive communication, and setting accurate claims length expectations  - Writing estimates for covered damage, provide customers scope of loss and cost of repairs  - Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim  - Identify subrogation potential and liability exposures  - Establish timely and appropriate claim reserves in accordance with claim standards  - Adjusting homeowner’s property claims in all states in which Plymouth Rock writes business.  - Appropriately represent the company by executing a high level of service and maintaining professionalism at all times    Here is what you will bring to the table: - Excellent oral and written communications skills  - Ability to multitask and adapt to changes quickly  - Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction  - Capacity to work in a fast pace supporting the rapid growth of our customer base  - Be a self-motivated individual to meet & exceed goals   - Proficient in the use of Microsoft Office  - Minimum of 1 year overall work experience preferred  - Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary   - Ability to carry up to 25lbs and conduct roof inspections on homes <2 stories  - Valid Driver’s License and proficient driving record  - Experience in construction, home inspections, mitigation or estimating preferred - Xactimate experience preferred - Bachelor’s Degree from an accredited four-year college or university is preferred. Why work for us: - - 4 weeks accrued paid time off + 9 paid national holidays per year - Remote work equipment - Tuition Reimbursement  - Low cost and excellent coverage health insurance options (medical, dental, vision) - Gym membership reimbursement - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts - Matching gift opportunities - Annual 401(k) Employer Contribution (up to 7.5% of your base salary) - Various Paid Family leave options including Paid Parental Leave - $3,000 one-time bonus payment on health insurance waiver About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-SM1

We are seeking a highly motivated RPA/Business Re-engineering Intern to join our team for a 6-month period (January - June 2024) in Boston, Massachusetts.  This is a unique opportunity to work with senior managers, gain hands-on experience with cutting-edge automation tools, and make a significant impact on a leading company in the insurance industry.  The ideal candidate will be a critical thinker and an innovative problem solver who is passionate about automation and streamlining workflows to increase efficiency, sales, customer satisfaction, and overall business performance. Join us for a rewarding experience and become part of our exceptional team!   Responsibilities: - Design and code Bots using various automation tools, particularly Microsoft Power Automate and possibly UiPath - Strong programming skills - Familiarity with RPA tools, particularly Microsoft Power Automate and UiPath - Understand, define, and analyze business processes for automation. - Complete several projects over the course of the internship and present findings and business impact to senior management. Certifications and Qualifications: - Familiarity with RPA tools, particularly Microsoft Power Automate and Automation Anywhere. The candidate would be expected to earn their Automation Anywhere Certified RPA Professional and Microsoft Power Automate Developer certifications at the beginning of their internship if not already obtained. - Currently enrolled in a Bachelor's or Master's degree program in Industrial Engineering, Computer Science, Business Analytics or related field - Strong programming skills with experience in one or more programming languages - Knowledge of databases, SQL, and data modeling - Strong analytical and problem-solving skills - Excellent communication skills and the ability to work independently or as part of a team - Attention to detail and ability to manage multiple priorities in a fast-paced environment   About the Company: The Plymouth Rock Company and its affiliated group of companies are leaders in the personal and commercial auto and homeowner’s insurance industry, managing over $1.7 billion in policies throughout the Northeast and mid-Atlantic. Our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.    

In this role you will be handling the field adjustment and management of homeowners property claims in Massachusetts, specifically the North Shore.    Here is what you will do: - Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards  - Proactive communication, and setting accurate claims length expectations  - Writing estimates for covered damage, provide customers scope of loss and cost of repairs  - Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim  - Identify subrogation potential and liability exposures  - Establish timely and appropriate claim reserves in accordance with claim standards  - Adjusting homeowner’s property claims in all states in which Plymouth Rock writes business.  - Appropriately represent the company by executing a high level of service and maintaining professionalism at all times   Here is what you will bring to the table: - Excellent oral and written communications skills  - Ability to multitask and adapt to changes quickly  - Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction  - Capacity to work in a fast pace supporting the rapid growth of our customer base  - Be a self-motivated individual to meet & exceed goals   - Proficient in the use of Microsoft Office  - Minimum of 1 -3 years overall work experience preferred  - Have obtained/working towards a college degree or equivalent work experience - Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary   - Ability to carry up to 25lbs and conduct roof inspections on homes <2 stories  - Valid Driver’s License and proficient driving record  - Bachelor’s Degree from an accredited four-year college or university is preferred Why work for us: - 4 weeks accrued paid time off + 9 paid national holidays per year - Remote work equipment - Tuition Reimbursement  - Low cost and excellent coverage health insurance options (medical, dental, vision) - Gym membership reimbursement - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts - Matching gift opportunities - Annual 401(k) Employer Contribution (up to 7.5% of your base salary) - Various Paid Family leave options including Paid Parental Leave - $3,000 one-time bonus payment on health insurance waiver Compensation Range: $60,000 - $80,000    About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-SM1

The Auto Damage Appraiser/Crashbuster is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages in the Worcester, MA region. The candidate will be required to provide a high level of customer service while utilizing measures to control severities. Essential Functions and Responsibilities: - Survey damages, prepare estimates and negotiate settlements.  Settlements include partial and total losses within their established authority level. - Issue drafts to the appropriate parties. - Document the claim file as necessary. - Complete re-inspections and supplements in a timely manner complying with all state regulations. - Liaison to Body Shops in our GRP network.   - Comply with all production standards and estimating guidelines - Ensure that service, expense control and public relations are maintained at all times. - Complete reports on recovered theft and fire assignments. - Participate in team meetings - Participate in catastrophic claim handling when requested. This may include overnight travel for extended periods of time. - Adhere to privacy guidelines and MA Fair Claims Practices Act. Qualifications and Education:    - Assigned Territory – Worcester, MA region - Must have a valid Massachusetts Auto Damage Appraiser License - Must have valid driver’s license and favorable driving record. - A minimum of 1-3 years of auto claims appraisal experience. - Adverse conditions are encountered while inspecting vehicles. Candidate must be able to work outside in inclement weather and drive long distances. - Comfortable completing inspections of damaged vehicles including but not limited to crawling under and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc. - Must be willing to participate in catastrophe claim handling when requested. This may include traveling to other locations, extended and weekend hours, and up to a three week stay away from home. - Must have a strong mechanical aptitude. - Body shop experience a plus but not required. - Must be organized and possess the ability to work independently with limited supervision. - Must possess solid communication and negotiation skills   About the Company:   Plymouth Rock is a leading auto insurance provider serving more than 650,000 customers across New York, Connecticut, Massachusetts, New Jersey and New Hampshire. Tapping into its 30+ years of industry experience, Plymouth Rock has pioneered a new way to do car insurance for consumers. Combining the local knowledge and expertise of independent agents, with the power and ease of doing business online, Plymouth Rock has changed the insurance lifecycle by giving consumers choice – to do business the way they want. Plymouth Rock is headquartered across from South Station in Downtown Boston, with offices across New England, New York and New Jersey. With more than $1.8 billion in premiums underwritten and serviced, the Plymouth Rock Group employs over 1,800 people and writes insurance through 800+ independent agents. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent.”   #LI-DNI

Job Title: Marketing Specialist Location: Boston, MA   Plymouth Rock Assurance is a leading personal lines insurance carrier committed to providing exceptional service and innovative solutions to its customers and partners. As a Marketing Specialist on the Marketing Communications Team, you will play a crucial role in managing and leading our strategic partnership portfolio, including affinity groups and sports marketing partners. In this role, you will be responsible for overseeing both strategic development and execution, acting as a hub that connects all relevant stakeholders inside and outside our organization. You will have the opportunity to guide decision making on partnership-specific project planning, communication, marketing and events, in addition to managing deadlines and budgets.   The ideal candidate will have extensive experience in a project management-type role, ideally in the marketing communications space, and with emphasis on partnerships and/or programs. Successful candidates will be comfortable managing multiple deliverables with competing deadlines and collaborating across organizations to ensure mutual partner and business goals are achieved. You will be a great fit for this role if you are proactive and have no issue taking initiative to effectively solve problems – big or small. In addition, you should be an exceptional communicator – in person, by phone, by video conference and over email with anyone – from a local vendor to an executive to a professional sports team like the New England Patriots.   Essential Functions and Responsibilities - Own ongoing relationships with all strategic partners (e.g. ensure execution of contractual assets, adhere to timeline deliverables, secure marketing material approval) - Manage internal team communication and project launches (e.g. adhere to internal deliverable deadlines, oversee team marketing calendar, schedule and lead project kick-off meetings) - Support development of marketing and advertising campaigns for all strategic partners, acting as subject matter expert for the creative team - Serve as process lead and reporting expert for our strategic partnerships (e.g. monthly and quarterly performance reports, familiarity with Tableau a plus) - Ensure reporting and measurement of all partner activities is completed and learnings are implemented for future optimization - Work with internal departments including legal, finance, communications, creative, etc.   Qualifications and Education - 4-6 years of relevant work experience; Project management experience a plus - Excellent verbal, written and interpersonal communication skills - Highly organized, able to multi-task and manage tasks effectively and independently - Able to work autonomously and collaboratively while serving as a leader within the larger team - Problem solver who can resolve issues effectively and creatively while maintaining a high level of flexibility, professionalism and integrity - Experience in insurance or insurtech industry a plus - Tableau, Salesforce and Heap experience a plus - Bachelor’s degree or graduate degree in marketing, communications, business or related subject   If you are passionate about creating memorable campaigns and experiences, and you thrive in a dynamic, fast-paced environment, we would love to hear from you. Please submit your resume, along with a cover letter outlining your relevant experience and why you are interested in joining the Plymouth Rock Assurance team.   About Plymouth Rock Plymouth Rock is a leading northeastern auto and home insurance provider. With more than 35 years of experience, over $1.6 billion in written and managed premium, and nearly 2,000 employees, Plymouth Rock has financial strength, size and stability. The company insures more than one million drivers and homeowners across Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Pennsylvania.   Plymouth Rock’s Independent Agency Group has pioneered a new way to do car insurance for consumers. Combining the local knowledge and expertise of independent agents with the power and ease of doing business online, Plymouth Rock has changed the insurance lifecycle by giving consumers choice – to do business the way they want.  

  POSITION:         Commercial Lines Account Executive REPORTS TO:   Commercial Lines Manager   OVERVIEW: Encharter Insurance is an independent insurance agency based in Amherst, Massachusetts, with a second office in Lexington, Massachusetts. We are a large and expanding community agency offering our staff members the opportunity to grow. Our vast array of premier insurance companies enables us to find the right product and price for nearly every client.     To support our expanding operations, we seek a highly motivated, enthusiastic, self-reliant, and professional individual to join our team. We offer a highly competitive salary and incentive structure, a 401K plan, and an outstanding package of benefits. We have a positive, supportive work environment that rewards and recognizes achievement and development.    The Commercial Lines Account Executive will be expected to provide impeccable service to our accounts, including annual renewals, cross-sell, up-sell, daily service needs, and developing strong relationships with Encharter customers and our insurance company partners.       Essential Duties and Responsibilities: - Quote all commercial lines coverages for new and existing customers.  - Quote and rewrite policies as requested or recommended. - Review coverages on existing accounts and recommend coverage changes when appropriate. - Provide prompt, accurate and courteous service at all times. - Maintain product knowledge for all lines of business and products written. - Other responsibilities may be assigned.    Requirements & Experience: - Massachusetts Property and Casualty Producer License - A minimum of two years of Commercial Lines account management experience - Thorough knowledge of all Commercial Lines products, including servicing and placing Excess & Surplus lines business - Understanding of commercial insurance markets, products, and marketing practices - Excellent attention to detail and vigilant documentation of customer interactions - AMS360 experience a plus - Strong verbal, written, and analytical skills. - Ability to handle multiple tasks with varying time constraints. - Work well with team members and participate in a collaborative environment. 

POSITION:        Personal Lines Sales Representative REPORTS TO:  Personal Lines Manager   OVERVIEW: Encharter Insurance is an independent insurance agency based in Amherst, Massachusetts, with a second office in Lexington, Massachusetts. We are a large and expanding community agency offering our staff members the opportunity to grow. We are commitment is to our clients, providing them with the best protection options to fit their needs. We have access to a vast array of premier insurance companies that enables us to find the right product and price for nearly every client.     To support our expanding operations, we seek a motivated, enthusiastic, self-reliant, and professional individual to join our team. We offer a highly competitive salary and incentive plan, a 401K plan, and a comprehensive package of benefits. We have a positive, supportive work environment that rewards and recognizes achievement and development.    The Personal Lines Sales Representative will be expected to account round existing accounts, adding coverages and increasing policy limits.  These opportunities will be self-generated and referred to the sales representative from our account service managers. The ability to consistently make outbound calls to warm prospects is essential to this position. The ideal candidate will also be willing to develop relationships with key referral partners which may include outside sales calls.     Essential Duties and Responsibilities: - Quote and sell personal lines insurance to new and existing clients  - Proactively call prospects and existing clients - Provide prompt, accurate and courteous sales service at all times - Maintain product knowledge for all lines of business and products written    Requirements & Experience: - Massachusetts Property and Casualty Producer License - 2+ years of Personal Lines experience - Thorough knowledge of basic Personal Lines products - Understanding of insurance markets and marketing practices - Strong sales skills - Excellent attention to detail and vigilant documentation of customer and sales interactions - AMS360 experience a plus - Strong verbal, written, and analytical skills - Capable of handling multiple tasks with varying time constraints - Willingness to share ideas with team members and participate in a collaborative environment  - Ability to attend at least two networking events per year which may be held outside on business hours.     Must be Covid-19 Vaccinated

Are you a dynamic leader with extensive experience in casualty claims management? We're seeking a Bodily Injury Claims Manager to oversee a dedicated team of Claims Representatives in our vibrant downtown Boston office. In this role, you will be responsible for driving the professional growth and operational efficiency of our claims team while ensuring the delivery of exceptional service to our clients. Responsibilities: - Supervise and guide a team of Bodily Injury Claims Representatives, fostering their professional development through tailored training programs and individualized growth plans. - Lead and manage claims operations by ensuring comprehensive investigations, accurate reserve setting, cost management, and the resolution of claims in line with our stringent quality assurance benchmarks. - Collaborate with internal and external legal counsel to strategize and oversee litigation files through various processes such as committee sessions, strategy meetings, arbitrations, and mediations, aiming for favorable outcomes. - Identify and address significant claim exposures, presenting comprehensive large loss analyses to senior management for informed decision-making. - Monitor and optimize individual and team performance metrics and key indicators, using this data to guide and improve claims handling strategies. - Conduct detailed reviews of pending claims through diary control and reports, providing insightful guidance and recommendations for enhanced claims management. - Address inquiries from independent agents and internal departments, collaborating as needed with product, marketing, and actuarial teams. - Perform regular self-audits against industry best practices, providing constructive feedback and guidance to team members based on these evaluations. Qualifications: - Bachelor’s degree or a combination of relevant experience and education. - 5-8 years of comprehensive experience in casualty claims, including litigation expertise. - Minimum of 2 years in a supervisory or managerial role. - Advanced presentation and communication skills, with a proactive and innovative mindset driven by a passion for continuous learning and growth. - Strong technical knowledge in Massachusetts and New Hampshire insurance practices, including proficiency in 93A handling. - Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Excel, OneNote, and Teams.cess of our claims operations while enabling the professional advancement of your team members. Join our team and be part of a collaborative and growth-oriented environment where your expertise will drive the success of our claims operations while enabling the professional advancement of your team members.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-PC1  

The Treasury Accountant is primarily responsible for day to day activities relating to premium billing operations, general ledger journal entries, suspense account reconciliations, handling of daily claims and premium cash receipts. This position will assist in daily premium receipt validation, manual premium refunds and will also participate in the support of our internal customers within Customer Solutions with payment research and corrections.   Essential Functions and Responsibilities: - Track and review disbursement activities and ensure reconciliation to system records and bank activities - Act as a liaison with other business units to ensure accurate accounting of cash - Record journal entries for cash transactions - Monitor cash levels and advise management of cash balance and funding needs - Work with internal and external partners on process improvements - Work independently with judgment to communicate up when appropriate - Build a solid understanding of how each billing transaction affects general ledger, bad debt and our internal and external customers - Participate in proactive team efforts to achieve departmental and company goals - Prepare suspense and bank reconciliations and improve processes to prevent re-occurrence of discrepancies - Preparation of daily claim recovery deposit, including remote deposit to bank - Handling of premium checks received at office - Assist in various billing operations tasks, such as centralized mailbox inquiries, manual premium refunds, premium waivers and/or bank returns - Reconciliation of premium and claim suspense account activity   Qualifications: - Bachelor's degree (B.A.), preferably in Business, Accounting or Finance - 1-3 years’ of related experience - Insurance industry experience is preferred but not required - Strong working knowledge of general ledger systems; preferably Workday - Ability to understand current process flows - Strong working knowledge of MS Office Suite products Excel, Access, Word and Power Point.   About the Company: The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI  

The Senior Product Analyst will lead the development of the company’s product features, pricing and competitive position. In this role you will create and develop favorable business outcomes through the analysis of complex issues and provide recommendations for the implementation of new rating plans, underwriting rules, process improvements, and other initiatives. This role serves as a liaison between the Product department and all of the other departments that interface with the group.    Role and Responsibilities: - Be a key member of the team that is accountable for the P&L for assigned state. Responsible for driving the business to achieve budgeted growth and profitability business results. - Understands predictive modeling and other quantitative concepts and serves as a resource to other Product Analysts in interpreting these concepts for business application. - Seeks out new ideas and approaches to business issues and develops his/her hypotheses independently. - Effectively manages projects of high complexity using available tools and data systems to identify, test and solve strategic business issues within the company data/reports, troubleshoots when there are inconsistencies and presents findings to upper management. - Interfaces with other departments to strategically address their needs as they relate to the product. Reviews documentation, interprets rules, and coordinates activities with marketing, customer service, underwriting, finance, and information technology. - Serves as a regulatory expert, providing a thorough understanding of our rules and endorsements. Monitors the competitive, legislative, and regulatory environments in assigned states to identify emerging threats to our objectives and recommend plans for responding.  Required Skills: - Ability to utilize quantitative approaches to generate sound business analyses with detail orientation. Identify results out of the norm, draw conclusions and articulate findings. - Skilled in linking multiple data sources to organize data into a logical format for analysis. - Confidence in taking ownership of challenging business issues, making decisions with limited or incomplete data and seeing issues through to resolution. - Experience developing and implementing new, creative and effective solutions to highly complex business issues. - Understanding of and experience within the insurance industry is required. - Experience managing relationships with upper management and with technical developers. - Excellent project management and problem-solving skills. - Ability to communicate effectively to both technical and non-technical audiences. - MS-SQL (or related software) skill preferred. - 3 or more years in personal lines product management, actuarial, or other analytical role. - 3 or more years of experience with relational database tools and concepts. - Masters or higher level degree preferred. Why work for us: - 4 weeks accrued paid time off + 9 paid national holidays per year - Remote work equipment - Tuition Reimbursement  - Low cost and excellent coverage health insurance options (medical, dental, vision) - Gym membership reimbursement - Robust health and wellness program and fitness reimbursements - Auto and home insurance discounts - Matching gift opportunities - Annual 401(k) Employer Contribution (up to 7.5% of your base salary) - Various Paid Family leave options including Paid Parental Leave - $3,000 one-time bonus payment on health insurance waiver About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     #LI-SM1

  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   The Director of Brand Marketing will lead the company’s brand and visual identity to ensure consistent delivery across all media channels within the company’s various business units/states. This position will lead an in-house team of professionals whose mission is to promote and protect the company’s brand. This is a unique opportunity for a marketing leader to take ownership to continue to elevate an evolving brand in the digital and physical space and help the organization create a strong emotional connection with our customers.  When successful, this team will be leading the brand in a modern, omnichannel marketing environment and delivering efficient growth for the company.   The ideal candidate should possess a strong direct response marketing mindset while also possessing the ability to understand how visual communications aid in content consumption and client interactions. The position is responsible for ownership of the overall brand and positioning, creative test planning, developing creative guidelines and directing creative work, inclusive of digital/print collateral. This role is also responsible for owning the digital platforms where our brand comes to life, including our website and our social media presence.  In addition to the creative deployed in these channels, this role will need to partner across the organization to ensure the technology, SEO, and other aspects of the website are effectively and consistently positioned to attract customers. We are looking for a candidate who can seamlessly move between creative, data/analytics, and technology to effectively bring our brand to life across many platforms.   The position is a dynamic job in a fast-paced, multi-channel environment. The ideal candidate must be detail–oriented with the ability to manage and progress several projects simultaneously,  One day you might be evaluating creative campaign concepts and the next day you will be leading a redesign of a crucial website element.  The candidate must have the ability to both inspire and brainstorm fresh ideas, manage deliverables, and work with both internal and external partners to drive our brand forward.   Essential Functions and Responsibilities - Provide leadership within the organization on the brand and brand positioning, keeping it true to its values while allowing for evolution that maintains its relevance to customers (both current and prospective). - Translate the brand into unique digital experiences across our website and social media channels that drive customer acquisition, retention, value, and revenue. - Manage and lead creative teams to deliver outstanding interactive visual products. - Develop strong brand campaigns inclusive of creative, copy and media execution plans. - Translate an emotional, aspirational, yet approachable and optimistic attitude into brand stories and messages, and apply appropriately across all channels. - Manage a cross-functional team of various skill sets and disciplines (digital product owners, front-end designers, graphic designers, social media managers, and copy writers). - Own the visual and audio identity of the brand, evolve it as needed, and ensure that creative across the organization adheres to brand standards. - Oversee performance of all digital metrics (including website email marketing and social) and lead enterprise efforts with the digital IT team and each business group and channel to provide analysis and highlights for senior executives throughout the organization. - Meet budget standards by forecasting and managing expenses. - Collaborate with leadership across the various business units to develop and support communications needs as well as oversee and ensure proper execution of the brand. Qualifications and Education - Proven leadership skills with ability to provide direction, development, mentoring and structure for the team. - An analytic mindset to test and learn and continually understand both data and trends that lead to best representation of the brand across multiple channels. - The ability to make decisions on creative campaign concepts, copy, art, collateral and other marketing assets so they are ready to be public-facing and in support of the brand. - Collaborate well with external agencies and internal stakeholders on a regular basis. - An intimate understanding of design, copy and web best practices/guidelines. - Strong understanding of responsive and mobile design, user interfaces and UX design. - Appreciation of the brand and ability to understand the customer and translate that into storytelling. - A./B.S. required, preferably in the fields of communications, marketing, digital, social sciences, and/or advertising. - At least 10 years’ experience in marketing, with 5+ years of experience in marketing leadership roles - High degree of digital literacy and knowledge of multi-media planning and environments. - Demonstrated technical insight in overseeing digital content management and development, social media, and SEO. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI 

The Plymouth Rock Home Group is an innovative Insurtech start-up within a successful, well-established insurance organization. We quadrupled topline revenue over the past 4 years by revolutionizing the way homeowners insurance is priced, marketed, bought, and sold.  Our customers obtain a home insurance quote in seconds using our @Home quoting engine.  But the fast quote is not the real innovation.  We collect large, detailed data about homes, homeowners and where they are located.  The @Home product uses cutting edge techniques from skilled data scientists across machine learning and artificial intelligence to create models that predict loss costs, likelihood to buy, the best service and coverages we can offer, and the best way to provide them.  The result is a simplified sales process and a feature-rich coverage package that our distributors want to sell and consumers want to buy.  Here is what you will do: - Work with key leaders across Data Science, IT and Business to spearhead data engineering and infrastructure projects for our rapidly growing @Home business. - Assist with the transition to a Cloud based data lake and help drive new ways of working that capture the benefits of new technology and techniques. - Search for and obtain relevant data that helps us understand and serve all homeowners, even potential customers who do not choose to buy from us. - Make data and the insights generated from it accessible to the entire organization. - Create and manage data infrastructure to design, develop, and enhance the data and analytics solutions and pipelines, enabling data-driven decision-making processes. - Work closely with the IT development team in building Innovative, API first, cloud native solutions using AWS platform, Snowflake, Python, etc. - Enhance full delivery pipeline through automation, expanded yet increasingly efficient test coverage, ultimately optimizing time-to-market and overall quality - Optimize and fine-tune existing data pipelines for performance, scalability, and reliability. - Implement data quality checks and monitoring processes to ensure data accuracy and consistency. - Stay current with industry trends and best practices in data engineering and recommend improvements to existing processes - Mentor analysts across the organization; collaborate in technical documentation; participate in code reviews and adhering to engineering excellence/best practices. - Play a pivotal role in shaping the future of data analysis while thriving in a fast-paced environment that encourages personal growth and development. Here is what you will bring to the table: - A vision of how to do things differently – better, faster, cheaper, adding more value – than our competitors. - A bachelor’s degree in a technical or business discipline, or equivalent experience. - 3+ years of related data engineering experience with focus on designing and building data pipelines. - Expert in Python, proficient in SQL, additional SAS knowledge a bonus for legacy code. - Experience with data modeling and data warehousing. - Experience with cloud data platforms, Snowflake (preferable), AWS. - Proficiency with AWS Services including but not limited to AWS S3, AWS Glue, AWS Lambda, AWS EC2, Sagemaker. - Proficient with ETL/ELT data pipelines, patterns for loading Data Warehouses, Lakes. - Experience with build/deploy automation & DevOps frameworks (CI/CD, Bamboo, GitHub Actions, pipeline-as-code). - A design thinking and test-driven development mindset. - Experience with business intelligence tools and reporting solutions (Tableau etc.).   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-PC1

POSITION:        Personal Lines Sales Representative REPORTS TO:  Personal Lines Manager   OVERVIEW: Encharter Insurance is an independent insurance agency based in Amherst, Massachusetts, with a second office in Lexington, Massachusetts. We are a large and expanding community agency offering our staff members the opportunity to grow. We are commitment is to our clients, providing them with the best protection options to fit their needs. We have access to a vast array of premier insurance companies that enables us to find the right product and price for nearly every client.     To support our expanding operations, we seek a motivated, enthusiastic, self-reliant, and professional individual to join our team. We offer a highly competitive salary and incentive plan, a 401K plan, and a comprehensive package of benefits. We have a positive, supportive work environment that rewards and recognizes achievement and development.    The Personal Lines Sales Representative will be expected to account round existing accounts, adding coverages and increasing policy limits.  These opportunities will be self-generated and referred to the sales representative from our account service managers. The ability to consistently make outbound calls to warm prospects is essential to this position. The ideal candidate will also be willing to develop relationships with key referral partners which may include outside sales calls.     Essential Duties and Responsibilities: - Quote and sell personal lines insurance to new and existing clients  - Proactively call prospects and existing clients - Provide prompt, accurate and courteous sales service at all times - Maintain product knowledge for all lines of business and products written    Requirements & Experience: - Massachusetts Property and Casualty Producer License - 2+ years of Personal Lines experience - Thorough knowledge of basic Personal Lines products - Understanding of insurance markets and marketing practices - Strong sales skills - Excellent attention to detail and vigilant documentation of customer and sales interactions - AMS360 experience a plus - Strong verbal, written, and analytical skills - Capable of handling multiple tasks with varying time constraints - Willingness to share ideas with team members and participate in a collaborative environment  - Ability to attend at least two networking events per year which may be held outside on business hours.     Must be Covid-19 Vaccinated