Plymouth Rock Assurance

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 5

Job Locations US-NY-Uniondale
  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! This position is responsible for applying knowledge and experience to our claim processes, data analytics and SIU investigations to support the development and implementation of technical and analytical solutions to address SIU business and analytical needs.  This individual will implement operational, fraud and analytical models, and organize data input and output to develop and communicate recommendations.  The successful candidate will have the abilities necessary to create business intelligence reports, social media assessments, link analysis (Net-Map) and other sophisticated data mining activities. Essential Functions and Responsibilities - Analytical and problem solving skills to use and interpret information and facts as well as apply critical techniques to investigative process. - Identify patterns and trends using our internal claim, medical and policy data tables. - The ability to receive investigative requests from the field staff, internal claim associates and underwriting to discover developing patterns, trends and changes in suspicious activity. - Proven ability to acquire, analyze and interpret information from various data sources and formulate theories regarding trends and patterns required. - The ability to identify trends and common indicators within particular claims and territories and determine if further investigation is warranted. - The ability to present to management in a clear and concise manner the approach to address potential suspicious/fraud activity that could impact the company. - Proactively monitor industry information bulletins and NICB alerts to determine potential exposure to the company. - Conduct data mining activities and data analysis using available tools and internal databases.The ability to work with our product department on predictive analytics and pattern analysis initiatives. - Collaborate with others in developing visual analytics to support complex investigation data involving multiple claims and multiple entities participating in the fraudulent schemes. - Utilize data visualization tools and/or other analytics software to create reports for the team and/or management on the territory specific SIU operational performance. - Develop metrics to measure various characteristics of the SIU business to replicate and improve current measures and create new metrics and ways to view and analyze results. Qualifications and Education - Knowledge of information technology and data analysis methodologies, including understanding how technology can leveraged to proactively impact suspicious/fraud activity. - The ability to manage and analyze large volumes of data from various internal and external sources and develop recommendations. - The ability to read and interpret complex information and explain it to others; listen actively, stay focused, identify hidden messages and draw out underlying issues. - Organizational skills with the ability to organize data in manageable subsets and the ability to get requests completed timely and accurately. - Proven excellence in critical thinking and conceptual skills’ creative use of varied research methods. - Advanced proficiency with Microsoft: Excel, Access and Visio. Tableau and SQL knowledge would also be preferred. - Competencies: Analytical, interpersonal skills, communication skills, focus on customers, ability to prioritize - A minimum of a four year college degree in a related field with a concentration on information technology, mathematics, economics, statistics and/or engineering and criminal justice. - Insurance related designations (SCLA, CPCU, and AEI) are a plus. - Three or more years of claims and/or insurance experience preferred. - Prior Property and Casualty experience preferred            About the Company   The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI   
Category
Claims
ID
2022-3603
Job Locations US-MA-Boston
  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! This position is responsible for applying knowledge and experience to our claim processes, data analytics and SIU investigations to support the development and implementation of technical and analytical solutions to address SIU business and analytical needs.  This individual will implement operational, fraud and analytical models, and organize data input and output to develop and communicate recommendations.  The successful candidate will have the abilities necessary to create business intelligence reports, social media assessments, link analysis (Net-Map) and other sophisticated data mining activities. Essential Functions and Responsibilities - Analytical and problem solving skills to use and interpret information and facts as well as apply critical techniques to investigative process. - Identify patterns and trends using our internal claim, medical and policy data tables. - The ability to receive investigative requests from the field staff, internal claim associates and underwriting to discover developing patterns, trends and changes in suspicious activity. - Proven ability to acquire, analyze and interpret information from various data sources and formulate theories regarding trends and patterns required. - The ability to identify trends and common indicators within particular claims and territories and determine if further investigation is warranted. - The ability to present to management in a clear and concise manner the approach to address potential suspicious/fraud activity that could impact the company. - Proactively monitor industry information bulletins and NICB alerts to determine potential exposure to the company. - Conduct data mining activities and data analysis using available tools and internal databases.The ability to work with our product department on predictive analytics and pattern analysis initiatives. - Collaborate with others in developing visual analytics to support complex investigation data involving multiple claims and multiple entities participating in the fraudulent schemes. - Utilize data visualization tools and/or other analytics software to create reports for the team and/or management on the territory specific SIU operational performance. - Develop metrics to measure various characteristics of the SIU business to replicate and improve current measures and create new metrics and ways to view and analyze results. Qualifications and Education - Knowledge of information technology and data analysis methodologies, including understanding how technology can leveraged to proactively impact suspicious/fraud activity. - The ability to manage and analyze large volumes of data from various internal and external sources and develop recommendations. - The ability to read and interpret complex information and explain it to others; listen actively, stay focused, identify hidden messages and draw out underlying issues. - Organizational skills with the ability to organize data in manageable subsets and the ability to get requests completed timely and accurately. - Proven excellence in critical thinking and conceptual skills’ creative use of varied research methods. - Advanced proficiency with Microsoft: Excel, Access and Visio. Tableau and SQL knowledge would also be preferred. - Competencies: Analytical, interpersonal skills, communication skills, focus on customers, ability to prioritize - A minimum of a four year college degree in a related field with a concentration on information technology, mathematics, economics, statistics and/or engineering and criminal justice. - Insurance related designations (SCLA, CPCU, and AEI) are a plus. - Three or more years of claims and/or insurance experience preferred. - Prior Property and Casualty experience preferred            About the Company   The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.  
Category
Claims
ID
2022-3602
Job Locations US-NJ-Parsippany
  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! This position is responsible for applying knowledge and experience to our claim processes, data analytics and SIU investigations to support the development and implementation of technical and analytical solutions to address SIU business and analytical needs.  This individual will implement operational, fraud and analytical models, and organize data input and output to develop and communicate recommendations.  The successful candidate will have the abilities necessary to create business intelligence reports, social media assessments, link analysis (Net-Map) and other sophisticated data mining activities. Essential Functions and Responsibilities - Analytical and problem solving skills to use and interpret information and facts as well as apply critical techniques to investigative process. - Identify patterns and trends using our internal claim, medical and policy data tables. - The ability to receive investigative requests from the field staff, internal claim associates and underwriting to discover developing patterns, trends and changes in suspicious activity. - Proven ability to acquire, analyze and interpret information from various data sources and formulate theories regarding trends and patterns required. - The ability to identify trends and common indicators within particular claims and territories and determine if further investigation is warranted. - The ability to present to management in a clear and concise manner the approach to address potential suspicious/fraud activity that could impact the company. - Proactively monitor industry information bulletins and NICB alerts to determine potential exposure to the company. - Conduct data mining activities and data analysis using available tools and internal databases.The ability to work with our product department on predictive analytics and pattern analysis initiatives. - Collaborate with others in developing visual analytics to support complex investigation data involving multiple claims and multiple entities participating in the fraudulent schemes. - Utilize data visualization tools and/or other analytics software to create reports for the team and/or management on the territory specific SIU operational performance. - Develop metrics to measure various characteristics of the SIU business to replicate and improve current measures and create new metrics and ways to view and analyze results. Qualifications and Education - Knowledge of information technology and data analysis methodologies, including understanding how technology can leveraged to proactively impact suspicious/fraud activity. - The ability to manage and analyze large volumes of data from various internal and external sources and develop recommendations. - The ability to read and interpret complex information and explain it to others; listen actively, stay focused, identify hidden messages and draw out underlying issues. - Organizational skills with the ability to organize data in manageable subsets and the ability to get requests completed timely and accurately. - Proven excellence in critical thinking and conceptual skills’ creative use of varied research methods. - Advanced proficiency with Microsoft: Excel, Access and Visio. Tableau and SQL knowledge would also be preferred. - Competencies: Analytical, interpersonal skills, communication skills, focus on customers, ability to prioritize - A minimum of a four year college degree in a related field with a concentration on information technology, mathematics, economics, statistics and/or engineering and criminal justice. - Insurance related designations (SCLA, CPCU, and AEI) are a plus. - Three or more years of claims and/or insurance experience preferred. - Prior Property and Casualty experience preferred            About the Company   The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI 
Category
Claims
ID
2022-3601
Job Locations US-NJ-Parsippany
                           Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Senior Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, Etc.) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.      - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation.  Handle more complex claims to include coverage issues, UM/UIM, etc..  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties, and be proficient in the utilization of all claims systems, Excel, Word and social media search engines. - Have strong communication skills both verbal and written. Provide strong customer service. Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtables. - Capable of working independently without close supervision, high level of self-motivation, effectively manage workload while maintaining diary and focus on claims quality.   - Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.  Work well under pressure.  Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex/regular issues/claims. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 5 - 10 years’ experience handling liability commercial, homeowners, UM/UIM, Excess/Umbrella. - In-depth knowledge of litigation, arbitration and trial process, handle out of state claims, and/or Personal Injury Protection claims.  - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.). Professional designation such as IIA, AEI, Senior Claim Law Associate (SCLA) or Chartered Property Casualty Underwriting (CPCU) or be actively working towards a designation, preferred.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Claims
ID
2022-3600
Job Locations US-NJ-Mt. Laurel
                         Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, Etc..) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.      - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation.  Handle more complex claims to include coverage issues, UM/UIM, etc..  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties, and be proficient in the utilization of all claims systems, Excel, Word and social media search engines. - Have strong communication skills both verbal and written. Provide strong customer service. Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtables. - Capable of working independently without close supervision, high level of self-motivation, effectively manage workload while maintaining diary and focus on claims quality.  - Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.  Work well under pressure.  Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex/regular issues/claims. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 3 - 5 years’ experience handling liability and/or Personal Injury Protection claims.  - Some litigation experience and knowledge of the New Jersey court system is preferred. - Knowledge of PA, CT or NY claims handling would be beneficial. - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Claims
ID
2022-3599
Job Locations US-NJ-Woodbridge
                         Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, Etc..) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.      - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation.  Handle more complex claims to include coverage issues, UM/UIM, etc..  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties, and be proficient in the utilization of all claims systems, Excel, Word and social media search engines. - Have strong communication skills both verbal and written. Provide strong customer service. Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtables. - Capable of working independently without close supervision, high level of self-motivation, effectively manage workload while maintaining diary and focus on claims quality.  - Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.  Work well under pressure.  Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex/regular issues/claims. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 3 - 5 years’ experience handling liability and/or Personal Injury Protection claims.  - Some litigation experience and knowledge of the New Jersey court system is preferred. - Knowledge of PA, CT or NY claims handling would be beneficial. - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Claims
ID
2022-3598
Job Locations US-PA-Horsham
                         Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, Etc..) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.      - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation.  Handle more complex claims to include coverage issues, UM/UIM, etc..  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties, and be proficient in the utilization of all claims systems, Excel, Word and social media search engines. - Have strong communication skills both verbal and written. Provide strong customer service. Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtables. - Capable of working independently without close supervision, high level of self-motivation, effectively manage workload while maintaining diary and focus on claims quality.  - Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.  Work well under pressure.  Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex/regular issues/claims. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 3 - 5 years’ experience handling liability and/or Personal Injury Protection claims.  - Some litigation experience and knowledge of the New Jersey court system is preferred. - Knowledge of PA, CT or NY claims handling would be beneficial. - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Claims
ID
2022-3597
Job Locations US-NY-Uniondale
                         Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, Etc..) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.      - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation.  Handle more complex claims to include coverage issues, UM/UIM, etc..  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties, and be proficient in the utilization of all claims systems, Excel, Word and social media search engines. - Have strong communication skills both verbal and written. Provide strong customer service. Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtables. - Capable of working independently without close supervision, high level of self-motivation, effectively manage workload while maintaining diary and focus on claims quality.  - Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.  Work well under pressure.  Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex/regular issues/claims. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 3 - 5 years’ experience handling liability and/or Personal Injury Protection claims.  - Some litigation experience and knowledge of the New Jersey court system is preferred. - Knowledge of PA, CT or NY claims handling would be beneficial. - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Claims
ID
2022-3596
Job Locations US-NJ-Woodbridge
Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Data Scientist intern will conduct full cycle of the development of advanced analytical models under supervision to enable future growth and profitability for our book of business. The efforts include research, development, implementation, and maintenance of analytical solutions supporting various business areas e.g. pricing, underwriting, marketing, operation, and claims. The intern will conduct end to end formal modeling process including data gathering, data profiling, model construction, validation, and other related tasks; build predictive models that improve profitability through the creation of new rating plans with improved estimation and segmentation of insurance risk; collaborate with business unit leaders to deliver operational enhancements and cost efficiencies in the claims, underwriting, and customer service processes. The role is a unique opportunity to explore/apply advanced techniques while making tangible impacts to the business. Essential Functions and Responsibilities - Performs data mining and data cleansing tasks. - Prepare datasets for modeling through balancing and validation. - Produces predictive models which enable the creation of rating plans and evaluation of risk. - Assists decision makers with studies that evaluate new business models to evaluate customers’ profitability including customers and/or risk segmentation, retention and lifetime value modeling. - Hands-on modeling experience and deep understanding of both conventional quantitative analytics such as GLM, GLMM, Bayesian statistics, Actuarial methods and tree-based machine learning techniques like GBM, Random Forest, NLP, Topics Model and Deep Learnings - Communicates to diverse audiences, including technical and non-technical. - Manages projects of moderate complexity. - Supports modeling requests made by other departments. - Works closely with others to gain strong understanding of insurance concepts and processes. - Perform other job-related duties as assigned. Qualifications and Education - Broad thinker with the ability to synthesize information from various sources and apply that information to concrete business problems. Strong decision-making skills. - Solid skills and training in predictive modeling, data mining and other quantitative and research analytics (Multivariate Analysis, Bayesian Methods, Generalized Linear Models, Non-Linear Models, Decision Trees, Non- Parametric estimation, Machine learning techniques etc.). - Strong programming ability in Python, SAS, SQL, R or other programming languages and proficiency in scripting languages and ability to build code and algorithms to tackle statistical problems. - Excellent written and oral communication and presentation skills. - Self-starter, critical thinking and strong individual contributor. - Solid understanding of database principles and experience working with large databases. - Knowledge of auto insurance will be a plus. - Experience developing and implementing multivariate predictive models using GLM and other statistical methods preferred - Masters in economics, statistics, or related field required, PhD preferred.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Data, Applications & Analytics
ID
2022-3595
Job Locations US-NJ-Woodbridge
  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Data Scientist supports the development of statistical models that will enable future growth and profitability for our book of business through appropriate pricing, underwriting and risk segmentation. He/she will report to the Manager of Data Science and will be involved in research, development and implementation of analytical solutions based on statistical models. Essential Functions and Responsibilities - Performs data mining and data cleansing tasks. - Prepare datasets for modeling through balancing and validation. - Produces predictive models which enable the creation of rating plans and evaluation of risk. - Assists decision makers with studies that evaluate new business models to evaluate customers’ profitability including customers and/or risk segmentation, retention and lifetime value modeling. - Communicates to diverse audiences, including technical and non-technical. - Manages projects of moderate complexity. - Supports modeling requests made by other departments. - Works closely with others to gain strong understanding of insurance concepts and processes. - Perform other job-related duties as assigned. Qualifications and Education - Broad thinker with the ability to synthesize information from various sources and apply that information to concrete business problems. Strong decision-making skills. - Solid skills and training in predictive modeling, data mining and other quantitative and research analytics (Multivariate Analysis, Bayesian Methods, Generalized Linear Models, Non-Linear Models, Decision Trees, Non- Parametric estimation etc.). - Strong programming ability in SAS, SQL, R or other programming languages and proficiency in scripting languages and ability to build code and algorithms to tackle statistical problems. - Excellent written and oral communication and presentation skills. - Self-starter and strong individual contributor. - Solid understanding of database principles and experience working with large databases. - Knowledge of auto insurance will be a plus. - 1 or more years of experience developing and implementing multivariate predictive models using GLM and other statistical methods. - Masters in economics, statistics, or related field required, PhD preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Product
ID
2022-3594
Job Locations US-NJ-Woodbridge
  Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Senior Data Scientist independently develops statistical models that will enable future growth and profitability for our book of business through appropriate pricing and underwriting of risk. He/she is responsible for the formulation of statistical models and direct application of models to address insurance business issues. Essential Functions and Responsibilities - Produces complex predictive models which enable the creation of rating plans and evaluation of risk and profitability. - Develops studies that evaluate new business models for customer retention and growth initiatives as well as estimate the lifetime value of customer segments. - Identifies drivers of insurance costs, understanding the economics of customers’ behavior and estimating the expected losses for segments of risks using advanced statistical and analytical techniques on large data sets. - Develop or participate in the development of the overall analytical framework to support the company’s strategy for growth - Communicates analysis, strategy and recommendations to diverse audiences, including technical and non-technical. - Collaborates with upper management to assess the potential effects of proposed solutions and incorporates these considerations into recommendations. - Manages projects of high complexity. - Perform other job-related duties as assigned. - Advanced skills and training in predictive modeling, data mining and other quantitative and research analytics (Non-Linear Regression Analysis, Multivariate Analysis, Bayesian Methods, Generalized Linear Models, Decision Trees, Non Parametric estimations, etc.). - Ability to apply various predictive modeling techniques to develop solutions to various real-world problems. - Hands-on experience developing and delivering structured, methodology projects. - Exceptional programming ability in SAS, SQL, R or other programming languages. - Excellent written and oral communication and presentation skills. - In-depth understanding of database principles and experience working with large databases. - Ability to influence and guide across departmental boundaries. Qualifications and Education - 3 or more years of experience developing and implementing multivariate predictive models using GLM and other statistical methods. PhD in economics, statistics, or related field required. - Or in the alternative, a Master’s degree in Statistics, Engineering, Mathematics, Economics, or a related field (foreign educational equivalent accepted) and five (5) years of experience as indicated above. - High level of organizational and project management experience handling multiple projects simultaneously. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.     We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Product
ID
2022-3593
Job Locations US-MA-Boston
Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   The Senior Accountant, Treasury Operations is responsible for day to day activity relating to treasury operations, cash accounting, cash management and investment accounting.  The Senior Accountant will support the Treasury Manager by assisting in preparation of cash forecasts for the enterprise, monitoring daily cash inflows and outflows in the Treasury Management System (TMS) and preparing cash transfers in the TMS. In addition, this position is responsible for completing the monthly investment accounting close, including posting investment journal entries to the general ledger, reconciling balances to the Investment Accounting system and preparation of STAT and GAAP schedules and footnotes.    This is a key role within the organization.  This individual will have direct visibility with members of the Enterprise Finance Team, including the Chief Financial Officer, and the Company’s Investment Advisor, SRB.  The applicant must be highly motivated and have the ability to work independently and have a strong working knowledge of Investment Accounting standards for GAAP, STAT and Tax accounting. Prior experience with Clearwater Analytics is highly preferred.  The applicant for this position must be able to research and implement best practices across all disciplines of the position. The applicant will be relied upon for continuous improvement towards a goal of operational excellence as a provider of service to internal and external customers. Essential Functions and Responsibilities - Works independently with judgment to communicate up when appropriate - Represents Finance in meetings with the business - Solid understanding of how each Finance function works - Ability to explain financial results and drivers to financial statement users - Participate in proactive team efforts to achieve departmental and company goals - Prepare and review investment accounting journal entries and ledger account reconciliations - Prepare and review investment schedules and footnotes for GAAP and STAT financials - Use the Company’s Treasury Management system and various banking portals - Prepare daily Treasury payments - Monitor daily cash balances and funding needs for the Enterprise - Enterprise cash forecasting and review - Assist with the administration and accounting for the Company’s Intercompany Lending and Cash Pooling program - Assist in the preparation and analysis of bank fee budgets and forecasts - Participate in the implementation of current and future Treasury and Finance systems - Perform other duties to ensure team goals are met Qualifications and Education - Bachelor's degree (B.A.) in Accounting from four-year college or university; and five to ten years related experience - Insurance industry experience  is highly preferred - Prior experience with Clearwater Analytics. - Strong working knowledge of general ledger systems; preferably Workday. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Proficient personal computer skills including MS Excel, MS Access, MS Word electronic mail, record keeping, routine database activity, etc. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage almost $2.0 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs morethan1,900peopleandisheadquarteredinBoston,Massachusetts. Plymouth Rock’s four insurance operations each hold an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Finance
ID
2022-3592
Job Locations US-NJ-Woodbridge
Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!   The Senior Accountant, Treasury Operations is responsible for day to day activity relating to treasury operations, cash accounting, cash management and investment accounting.  The Senior Accountant will support the Treasury Manager by assisting in preparation of cash forecasts for the enterprise, monitoring daily cash inflows and outflows in the Treasury Management System (TMS) and preparing cash transfers in the TMS. In addition, this position is responsible for completing the monthly investment accounting close, including posting investment journal entries to the general ledger, reconciling balances to the Investment Accounting system and preparation of STAT and GAAP schedules and footnotes.    This is a key role within the organization.  This individual will have direct visibility with members of the Enterprise Finance Team, including the Chief Financial Officer, and the Company’s Investment Advisor, SRB.  The applicant must be highly motivated and have the ability to work independently and have a strong working knowledge of Investment Accounting standards for GAAP, STAT and Tax accounting. Prior experience with Clearwater Analytics is highly preferred.  The applicant for this position must be able to research and implement best practices across all disciplines of the position. The applicant will be relied upon for continuous improvement towards a goal of operational excellence as a provider of service to internal and external customers. Essential Functions and Responsibilities - Works independently with judgment to communicate up when appropriate - Represents Finance in meetings with the business - Solid understanding of how each Finance function works - Ability to explain financial results and drivers to financial statement users - Participate in proactive team efforts to achieve departmental and company goals - Prepare and review investment accounting journal entries and ledger account reconciliations - Prepare and review investment schedules and footnotes for GAAP and STAT financials - Use the Company’s Treasury Management system and various banking portals - Prepare daily Treasury payments - Monitor daily cash balances and funding needs for the Enterprise - Enterprise cash forecasting and review - Assist with the administration and accounting for the Company’s Intercompany Lending and Cash Pooling program - Assist in the preparation and analysis of bank fee budgets and forecasts - Participate in the implementation of current and future Treasury and Finance systems - Perform other duties to ensure team goals are met Qualifications and Education - Bachelor's degree (B.A.) in Accounting from four-year college or university; and five to ten years related experience - Insurance industry experience  is highly preferred - Prior experience with Clearwater Analytics. - Strong working knowledge of general ledger systems; preferably Workday. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Proficient personal computer skills including MS Excel, MS Access, MS Word electronic mail, record keeping, routine database activity, etc. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage almost $2.0 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs morethan1,900peopleandisheadquarteredinBoston,Massachusetts. Plymouth Rock’s four insurance operations each hold an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Finance
ID
2022-3591
Job Locations US-NJ-Parsippany
                         Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Casualty Claim Representative will be responsible for the handling of First and Third Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties: Essential Functions and Responsibilities - Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.  These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims. - Analyze, review and interpret policies to assess coverage and liability. Provide advice to Excess and Primary coverage issues. - Willing to conduct field investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases. - Manage and direct outside vendors (Field/Counsel/Surveillance, Etc..) to determine what investigation is necessary and give them direction to bring a claim to conclusion. Ensure only necessary work is completed. - Investigate cases timely so that reserves are established and maintained at proper levels.  Revise reserves timely based on developments in the course of the claim.      - Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants. Be aware of certain “Red Flags” to identify potential fraudulent claims. Refer to SIU for investigation timely. - Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation.  Handle more complex claims to include coverage issues, UM/UIM, etc..  Also, must have prior litigation handling. - Recognize and investigate subrogation potential. - Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys. - Exercises proper judgment and decision making to analyze exposure, determine the proper course of action and make recommendations for final resolution. - Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/ mediations/ trials. - Attend all internal and external training events as required.  - Participate in proactive team activities to achieve departmental and company objectives. May be asked to participate in special projects, committees or assignments from management. - Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties, and be proficient in the utilization of all claims systems, Excel, Word and social media search engines. - Have strong communication skills both verbal and written. Provide strong customer service. Prepare case summary for significant reserve increase and/or trial alerts. Participate in roundtables. - Capable of working independently without close supervision, high level of self-motivation, effectively manage workload while maintaining diary and focus on claims quality.  - Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.  Work well under pressure.  Able to think strategically, solve problems, set priorities, make the necessary decisions to resolve complex/regular issues/claims. - Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations. - Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture. Qualifications and Education - A bachelor's degree (B.A.) from an accredited four year college or university. - 3 - 5 years’ experience handling liability and/or Personal Injury Protection claims.  - Some litigation experience and knowledge of the New Jersey court system is preferred. - Knowledge of PA, CT or NY claims handling would be beneficial. - Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Claims
ID
2022-3590
Job Locations US-NJ-Woodbridge
    Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! The Sales Trainer is responsible for providing initial and ongoing sales training and support for the Independent Agent channel (IA) through the Sales Development Program. The Sales Trainer will support the Independent Agent channel sales and revenue goals through training, coaching and motivating agents in various targeted sales campaigns, which the trainer along with the agent will manage.  As Sales Trainer, you will have ongoing interaction with agency principles/owners/executives and must have the ability to successfully influence agency process decisions. The Sales Trainer will actively work with the Marketing team to build and maintain a pipeline of Agency prospects for the Sales Development Program Essential Functions and Responsibilities - Utilize established training methodologies to provide initial sales training for Independent Agents. Training program to be fulfilled by Agency Sales Trainer will consist of sales, product, underwriting, and systems training - Ensure agents are trained on techniques for both inbound and outbound sales efforts to solicit new business from existing and non-existing customers - Provide ongoing support and diagnostic training to keep agents current on the latest sales techniques, as well as evaluate their ongoing performance - Identify potential areas of improvement or refinement for agents as needed - Provide detailed sales metrics for the agents to ensure they are meeting or exceeding expected sales levels, quality metrics and performance goals - Maintain a formalized training calendar of virtual, internal, and field training sessions - Prepare and report on agent and office meetings and overall trends in performance - Attend on-site and off-site training workshops to enhance sales and sales training skills - Work with IA marketing team to identify and develop action plans to improve productivity of agents through the Sales Development Program - Support the Marketing team by prospecting new agents for Sales Development Program -  Act as a key day-to-day liaison with producer / agency and assist in the resolution of issues or problems relating to the Sales Development Program - Develop, create and maintain all related Sales Development Program  training materials and marketing campaigns Qualifications and Education - Minimum 2 years of experience in a sales oriented position within an insurance agency or insurance company sales center - Outbound telesales experience with utilization of a lead management system (CRM) is required - Proven track record of delivering excellent sales results in the property and casualty realm - General comfort working in an environment where new sales techniques and sales scripts are being developed.  Ability to try new approaches and provide feedback to management as to their success - Experience with lead management programs and software - Previous experience leading or training a team of sales representatives a plus - Excellent group presentation and rapport building skills - Ability to train, coach and motivate sales representatives - Ability to work independently - Good working knowledge of Microsoft Products - A Bachelor's degree from an accredited four-year college or university About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   #LI-DNI 
Category
Sales
ID
2022-3588
Job Locations US-PA-Philadelphia
In this role you will be handling the field adjustment and management of homeowners property claims in Pennsylvania.   Responsibilities Include: - Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards  - Proactive communication, and setting accurate claims length expectations  - Writing estimates for covered damage, provide customers scope of loss and cost of repairs  - Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim  - Identify subrogation potential and liability exposures  - Establish timely and appropriate claim reserves in accordance with claim standards  - Adjusting homeowner’s property claims in all states in which Plymouth Rock writes business.  - Appropriately represent the company by executing a high level of service and maintaining professionalism at all times   Qualifications: - Excellent oral and written communications skills  - Ability to multitask and adapt to changes quickly  - Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction  - Capacity to work in a fast pace supporting the rapid growth of our customer base  - Be a self-motivated individual to meet & exceed goals   - Proficient in the use of Microsoft Office  - Minimum of 1 -3 years overall work experience preferred  - Have obtained/working towards a college degree or equivalent work experience - Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary   - Ability to carry up to 25lbs and conduct roof inspections on homes <2 stories  - Valid Driver’s License and proficient driving record  Education: - Bachelor’s Degree from an accredited four-year college or university is preferred. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes
Category
Claims
ID
2022-3585
Job Locations US-MA-Boston
The Business Reengineering Principal will work with cross-functional teams to significantly improve business models that leverage intelligent automation. The goal of this role is to improve end-to-end processes that start and end with the customer. In this role you will partner with a business unit to diagnose issues, design solutions, implement recommendations and support measuring the business outcomes. In addition to leading a variety of reengineering activities, you will also act as a change agent to ensure solutions are implemented and projected business results are achieved. This individual must have strong leadership, problem solving and communication competencies.   Responsibilities: - Methodology: Successfully lead teams through all phases of a Lean, Six Sigma or Reengineering effort (e.g., discover, diagnose, design, implement, measure & improve) and all aspects of an improvement (e.g., people, process, technology & policy). - Delivery: Demonstrate the ability to develop, scope and oversee complex engagements that deliver meaningful, realized business value. By leveraging a variety of experiences, successfully apply a broad range of reengineering tools, methodologies and frameworks that deliver results. - Relations: Demonstrate the ability to influence others using a variety of tactics; develop and maintain trusting relationships to foster alignment, transparency and collaboration. Resolve any resistance to change so that innovative solutions are implemented in a timely manner. - Expertise: Stay abreast of the latest trends and best practices in operational excellence and intelligent automation. Provide ad-hoc advice and expert consultation. - Development: Create and model a learning culture and a continuous improvement mindset; create high performing teams; empower colleagues to turn ideas into business results.  Education & Expertise: - BS/BA is required (science/engineering preferred); A Master’s degree or equivalent experience is required in operations or process reengineering. - You have 5+ years of experience in operational improvement with a track record of leading cross-business, cross-function initiatives that resulted in significant value-add. Experience in insurance and consulting is a plus. - You demonstrate a breadth and depth of knowledge in operational improvement frameworks, methodologies and toolkits; experience with Lean, Six Sigma, Hammer Reengineering, Change Management and Organizational Design. - You have some familiarity with a variety of intelligent automation tools used for improving operations (e.g., RPA, OCR, ML, AI, etc.) - You have the ability to link strategy to execution and have experience in taking risks and learning from failures.   About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.  
Category
Executive
ID
2022-3583
Job Locations US-PA-Horsham
                              Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations. Essential Functions and Responsibilities - Investigate and interpret policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim. - Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee. - Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information. - Analyze the investigation to determine proximate cause, negligence, and damages. - Evaluate and adjust reserves as necessary. - Prepare dispatch instructions for field personnel to inspect vehicles. - Negotiate and settle claims within his/her individual authority. - Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate. - Maintain an effective follow-up system on pending files. - Prioritize and handle multiple tasks simultaneously. - Adjust to fluctuating workload. - Advise insureds, claimants, brokers on the status of the claim. - Act as an intermediary between the Company, preferred vendors and customers. - Resolve all disputes that may arise. - Ensure that service, loss and expense control are maintained at all times. - Adhere to privacy guidelines, law and regulations pertaining to claims handling. - Investigate and initiate subrogation when applicable. - Handle and respond to arbitration and special civil part lawsuits pertaining to property damage. - Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations and extended hours. - Other duties as assigned.  Qualifications and Education - Excellent communication, organization and interpersonal skills. - Strong customer service, organizational, verbal, and written skills are required. - Basic personal computer skills including working knowledge of Microsoft Office Suite products. - Recent college graduates are encouraged to apply! - A Bachelor’s degree from an accredited four-year college or university is a plus. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.   #LI-DNI 
Category
Claims
ID
2022-3582
Job Locations US-NJ-Mt. Laurel
                          Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations. Essential Functions and Responsibilities - Investigate and interpret policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim. - Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee. - Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information. - Analyze the investigation to determine proximate cause, negligence, and damages. - Evaluate and adjust reserves as necessary. - Prepare dispatch instructions for field personnel to inspect vehicles. - Negotiate and settle claims within his/her individual authority. - Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate. - Maintain an effective follow-up system on pending files. - Prioritize and handle multiple tasks simultaneously. - Adjust to fluctuating workload. - Advise insureds, claimants, brokers on the status of the claim. - Act as an intermediary between the Company, preferred vendors and customers. - Resolve all disputes that may arise. - Ensure that service, loss and expense control are maintained at all times. - Adhere to privacy guidelines, law and regulations pertaining to claims handling. - Investigate and initiate subrogation when applicable. - Handle and respond to arbitration and special civil part lawsuits pertaining to property damage. - Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations and extended hours. - Other duties as assigned.  Qualifications and Education - Excellent communication, organization and interpersonal skills. - Strong customer service, organizational, verbal, and written skills are required. - Basic personal computer skills including working knowledge of Microsoft Office Suite products. - Recent college graduates are encouraged to apply! - A Bachelor’s degree from an accredited four-year college or university is a plus. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Claims
ID
2022-3581
Job Locations US-NJ-Woodbridge
                           Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team! In this high-paced role, the PIP Intake Unit Trainees adjusts first party personal injury claims according to specific State requirements and guidelines. The role handles a target pending of an average of 185 claim files. Essential Functions and Responsibilities - This position will work as part of the PIP Intake Team handling lower severity PIP claims   - This adjuster will receive between 3 and 5 first reports a day with a priority on patient contact, service and claim disposition - Claims Adjusters strive to maintain constant claimant rapport and routinely identify potential fraud indicators - Daily duties include first reports, Image Right tasks, Nursing Interaction and medical bill review - Candidates for the position must have excellent verbal and written communication skills and have the ability to work in a small team environment - Functional knowledge of medical terminology and anatomy with a thorough understanding of NJ PIP claim handling regulatory requirements is preferred but not necessary  Qualifications and Education - Bachelor’s Degree (B.A.) from a four-year college or university; or 3 to 4 years related experience and/or training; or equivalent combination of education and experience About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.   We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual’s membership in any of these protected classes.
Category
Claims
ID
2022-3580