The Product Analyst supports the development of the company’s product features, pricing and competitive position for Plymouth Rock’s personal lines products sold in the assigned market(s) for the Direct Group. This person extracts data for analysis and implementation of new rating plans, improvements to our telematics program, underwriting rules, process improvements, and other initiatives to support profitable growth and improve competitive position.

Essential Functions and Responsibilities

• Acts as a Product Management liaison with Underwriting, Customer Care, and Marketing.
• Creates and maintains product comparisons with main competitors via rate manuals and other sources of competitive intelligence. Analyzes competitive data, identifies trends and seeks opportunities to differentiate.
• Collaborates with third party vendors to more effectively and cost-efficiently achieve our company goals.
• Conducts the cost-benefit analyses of changes and adjustments related to Underwriting.
• Works closely with others to gain strong understanding of insurance concepts and processes such as policy rating, rate level indications, actuarial analysis, and underwriting and pure premium models.
• Effectively uses available tools and data systems to analyze business issues with company data and reports. Communicates the results to the Product Manager.
• Supports data requests made by other departments related to products and policy attributes.
• Collaborates with Product Development, State Management, UW Operations & Analytics and Information Technology teams to facilitate product and underwriting systems changes.
• Performs other job-related duties as assigned.

Qualifications and Education

• Analytical problem solver with a high level of intellectual curiosity.
• Familiarity with database tools and concepts.
• Programming query experience (SQL or Visual Basic).
• Proficient Microsoft Office skills.
• Excellent verbal and written communication skills.
• Attention to detail.
• Collaborative nature, but also has the ability to work independently and efficiently on a high volume of tasks.
• Demonstrated problem solving experience gained through related coursework and work experience.BA/BS degree in quantitative field of study.
• Property and Casualty Insurance experience preferred.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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