Claims Representative, Subrogation

About Us:

Join our thriving team in the historic city of Boston, where innovation and service excellence meet. The Plymouth Rock Company, headquartered in the heart of Boston, manages over $2.0 billion in personal and commercial auto and homeowner’s insurance, earning an unparalleled reputation for service. If you're ready to take on a challenging role in a vibrant city known for its rich history and forward-thinking culture, this opportunity is for you.

Role Overview:

As a Claims Representative, Subrogation, you'll be a vital part of our mission to recover funds from parties responsible for losses sustained by our insureds. Join our dynamic team and contribute to maximizing recoveries through effective claims presentation and negotiation.

Essential Functions and Responsibilities:

• Dive into automobile liability cases, identifying all liable parties in the unique Boston market.
• Initiate contact with responsible claimants and insurance carriers, ensuring timely and efficient recoveries.
• Present and articulate our theory of liability to an adverse party or arbitration panel, showcasing your negotiation skills.
• Negotiate settlements with adverse carrier representatives, attorneys, or claimants in the bustling Boston insurance landscape.
• Craft written drafts of arbitration contentions, passionately arguing liability and skillfully disputing reductions to submitted demands.
• Work towards earning certification to become an arbitration panelist.
• Demonstrate knowledge of regulatory claims handling guidelines and statutory regulations specific to the Boston market.
• Adhere to departmental internal control requirements and actively participate in team activities to achieve local objectives.
• Attend internal and external training events, staying updated on industry trends in the Boston insurance scene.

Qualifications and Education:

• Possess an Associate’s or Bachelor’s degree and/or showcase 3-5 years of claim experience in Casualty, PIP, or Physical Damage.
• Strong written communication skills to navigate Boston's diverse professional landscape.
• Exceptional organizational skills, a crucial trait for success in the fast-paced Boston market.
• Proficient knowledge of Microsoft Office, a standard requirement in Boston's tech-savvy environment.
• Proven ability to work collaboratively in a team and adept at conflict resolution, reflecting the spirit of Boston.

About the Company:

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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