Plymouth Rock is looking to hire a functional financial applications support professional who aspires to establish a track record of automating processes and building efficiencies.  This person will report to the company’s Manager - Financial Systems and Process and will support actuals and forecasting processes/applications.  Specific responsibilities include (but are not limited to): 

Essential Functions and Responsibilities

• Assist with the maintenance and management of daily operational support tasks (data element maintenance, validation reports, troubleshooting, logging/tracking issues, etc.)
• Provide ongoing technical support and maintenance for enterprise-wide financial applications, primarily Workday Financials and Adaptive Planning
• Deliver training and support to drive user adoption of standard Workday business processes and best practices
• Collaborate with cross-functional teams to identify/analyze functional gaps and develop requirements documentation
• Identify and analyze business needs and requirements to translate requirements into Workday appropriate terminology and functionality; coordinate meetings and discussions of project-related activities with the business & IT
• Design test plans and execute at the Development, QA, UAT and post implementation phases; validate data quality against business requirements.
• Manage multiple projects/deliverables simultaneously while developing strong relationships with both internal and external business partners
• Provide excellent customer service to internal and external business partners, enabled through effective communications and timely delivery of projects
• Collect and analyze feedback to improve processes, products, and services that optimizes our Workday instance in addition to Inbound/Outbound integration points

Qualifications and Education

• A bachelor’s degree from an accredited four-year college or university.
• Strong finance and accounting knowledge.
• Experience with insurance industry a plus.
• Proficient working knowledge of Microsoft Office Suite products specifically Excel and SQL.
• Excellent verbal and written communication skills.
• Solid analytical, problem solving and financial troubleshooting skills.
• Ability to communicate effectively to both technical and non-technical audiences.
• Analytical and problem-solving abilities, with keen attention to detail.
• Strong organizational and time management skills in a project-based environment.
• Business processes, configuration, integrations, reporting, security and product support.
• Digital transformation coursework or prior experience in a digital workforce environment
• ERP (Workday preferred, but Oracle or SAP experience is a plus)
• Forecasting applications (Adaptive Planning preferred)
• Continuous learning, curiosity mindset, efficiency mindset, has a position on STEAM/STEM

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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