Underwriter

Join our dynamic team in the vibrant heart of Boston! We are a leading provider of homeowners insurance, dedicated to delivering exceptional service and innovative solutions. As an Underwriter, you will play a pivotal role in ensuring the quality and accuracy of our underwriting processes while fostering strong relationships with our valued customers and agency partners.

Responsibilities:

Thorough Review and Evaluation: Evaluate new business applications, renewals, and endorsements to ensure compliance with underwriting guidelines and regulatory requirements. Exercise independent judgment within established authority to make sound underwriting decisions.

Customer Engagement: Engage with customers and agents via email, providing timely and professional responses to inquiries and addressing any issues related to policy quality or service. Assist with incoming calls during peak periods to ensure superior customer service.

Underwriting Support: Provide guidance and support to agency partners to help them achieve growth and profit objectives. Collaborate with agencies to optimize underwriting practices and foster mutual success.

Product Knowledge Mastery: Develop and maintain a deep understanding of our homeowners insurance products across multiple states, staying informed about industry trends and regulatory changes.

Data Management: Accurately input and maintain policy data, ensuring completeness and accuracy in all transactions. Troubleshoot policy systems as needed to facilitate renewal and endorsement processes.

Qualifications:

Exceptional Communication Skills: Strong written and verbal communication skills are essential for effectively engaging with customers, agents, and internal stakeholders.

Analytical Thinking: Ability to perform research, analyze information, and make informed coverage decisions in accordance with established guidelines.

Product Expertise: Demonstrated ability to develop and maintain comprehensive knowledge of homeowners insurance products and underwriting principles.

Attention to Detail: Meticulous attention to detail is critical for accurately managing policy data and ensuring compliance with regulatory requirements.

Problem-Solving Abilities: Proven ability to troubleshoot policy systems and resolve issues efficiently to facilitate seamless transactions.

About Plymouth Rock

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Join Our Team: If you're looking for a rewarding career opportunity in the insurance industry and thrive in a fast-paced, customer-focused environment, we want to hear from you! Apply now to join our team and make a difference in the lives of homeowners across the country.