The Claims Technology and Process Analyst will be responsible for Claims project testing and user acceptance testing in our Test, QA and Model environments. You will also be doing periodic regression testing in our production environment which often involves working after hours on Friday nights. The position will also work with the business users to identify general systems and process related issues and opportunities for improvement of our technology platform and our processes, whether automated, semi-automated or manual. Additional duties include assisting with glass claims, the escheatment process, add vendor process, and attending surcharge hearings when emergency coverage is needed.
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About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.