Salesforce System Analyst/Administrator
This is a technical position that will be dedicated to the support of our In-House Brokerage group where rapid growth is driving an expansion of its sales team and the need for an experienced Salesforce.com (SFDC) Systems Analyst/Administrator. The successful candidate will need to work collaboratively with the Business and Technical team to drive implementation and automation of processes and workflow. Candidates must possess the ability to understand business requirements and processes and build workable solutions in SFDC. This includes technical design, internal/external systems integration, configuration, maintenance, administration, and data management.
Candidates must be able to work directly with the system/data, work collaboratively on multiple technical projects or portions at one time, as well as provide solutions that are highly usable, scalable, extensible, and maintainable on the Force.com platform. They will be passionate about their work, self-motivated, creative, detail oriented and have excellent problem solving abilities. They will deal with ambiguous problems, taking responsibility for finding solutions, guide and assist the user group on the development, and deployment of related software critical to business operations.
The ideal candidate for this role is a strategic thinker, comfortable with sharing and accepting ideas. You have a passion to deliver solid process and technology solutions and to fulfill critical business objectives. You enjoy working in a fast-paced, self-directed, diverse, and customer service-oriented environment. This position will report directly to the Salesforce Program Manager.
Essential Functions and Responsibilities
Qualifications and Education
A background working for an insurance agency and/or a start-up marketing/sales company
We and our affiliated group of companies write and manage over $1 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and New Jersey, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.